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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
868 Reviews

868 Reviews of Herb Chambers Ford of Braintree - Service Center

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April 19, 2022

Completed work early and completely. Suggested other work that needed to be done. They were able to take care of that as well. Very happy with service More

by Leomanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It means a lot to hear that you're happy and we hope to see you again next time here at Herb Chambers Ford of Braintree!

April 18, 2022

Service Advisor Derek Ventre was outstanding. He understood what was happening with my truck and got it serviced immediately. More

by mgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
Apr 19, 2022 -

Herb Chambers Ford of Braintree responded

Hello - thank you for taking the time to share your experience working with Derek at Herb Chambers Ford of Braintree! He is a huge asset to our team and we're happy that you had the opportunity to work with him!

April 12, 2022

I like the service quick repair I recommend people to the dealership for service not More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Apr 12, 2022 -

Herb Chambers Ford of Braintree responded

We're glad you had a great experience! Thank you for recommending us! - Herb Chambers Ford of Braintree

April 08, 2022

My experience was excellent. I switched to the dealer for service and parts because I could not get an appointment in Norwood. I have had excellent service since day 1. The agent More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! Our team is truly honored to receive your support and we look forward to your next visit here at Herb Chambers Ford of Braintree!

April 08, 2022

Great service team. Friendly, kept me updated, no pressure, helpful explanation and advise. Car feels great after! More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your kind review and hope to see you again in the future. Take care!

April 07, 2022

Service was great, I was able to get an appointment right away and I was updated all throughout the repairs. More

by figsy1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Herb Chambers Ford of Braintree responded

We are so glad we could make the experience at our service center great! Thank you for rating us five stars! - Herb Chambers Ford of Braintree

April 06, 2022

Clean,efficient,courteous and knowledgeable ! Paul, my service advisor kept me informed of me cars progress More

by 49bowditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin, Jay Larkin
Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Paul & the Herb Chambers Ford of Braintree team with your business! We hope we have the opportunity to serve you again in the future!

April 05, 2022

I was in today for maintenance on my Ford F-150 and had great service and was in and out in no time. They also have a nice clean waiting area with coffee. The device rep was Drew he took great care of thin More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy Drew could make this a great experience, Bill! We look forward to assisting you again! Thank you for coming to Herb Chambers Ford of Braintree!

March 30, 2022

I received great service. Drew was very professional and showed concern about my car and my safety. I will take my car to Ford again and will work with Drew. More

by ptwaters1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Mar 30, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Drew provided you with 5-stars! See you next time at Herb Chambers Ford of Braintree!

March 29, 2022

My visit to the service department was very beneficial. I receive my service in a timely fashion. More

by darlene hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 30, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree, Darlene! We appreciate your feedback and hope to see you again next time!

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