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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 09, 2022

The service I received at Herb Chambers Ford of Braintree was excellent. The friendly staff was from the first phone call to the checking out. Thank you More

by lovenannie65
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
February 08, 2022

The service department wouldn't apply the fee to look at the car to the repair work which was close to $800. This is typical practice and McGovern Ford said they would but the car was already there. They More

by Not a Herb Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcelo
Mar 04, 2022 -

Herb Chambers Ford of Braintree responded

Hello, I have read your review, and am sorry to learn of your disappointment. We appreciate you as a customer and would like the opportunity to discuss this with you further. Please reach out at your earliest convenience. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

February 07, 2022

Just overall great service and was kept updated on my truck. My concerns were verified by the tech Ian were repaired truck is running great now ☺️ More

by Casp481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Pierce, Jay Larkin
Feb 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your truck! It was truly our privilege to serve you and we hope to see you again in the future. Take care!

February 05, 2022

I have always been treated great and very happy with the service provided. I’ve been coming to Herb Chambers for 15 years More

by Psgoodale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Jay Larkin
Feb 08, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 04, 2022

Excellent serviceVery efficient Finished the job in a Excellent service Very efficient Finished the job in a timely manner Courteous staff Vey proffesional More

by Stenhousep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 08, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Ford of Braintree! We appreciate your business and hope we have the opportunity to serve you again in the future!

February 04, 2022

The service at Chambers Ford in Braintree MA has been easy to schedule and the staff very helpful. I couldn’t be happier with the way I’ve been treated by my service advisor. I’ll be back for my next se More

by Kevin.dorney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback, Kevin! We look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 03, 2022

I have been going there for many years. They have always been very satisfying. Great atmosphere for waiting area. More

by joanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa, Andy Andrews, Jay Larkin
Feb 04, 2022 -

Herb Chambers Ford of Braintree responded

Hi Joanie, thank you for taking the time to share your experience working with our team at Herb Chambers Ford of Braintree! See you next time!

February 02, 2022

Excellent Service. Prompt communication. Were able to accommodate the repairs in a timely manner. Jack did a great job More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen- 5 stars
Feb 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and hope to see you again in the future!

February 02, 2022

Very courteous, knowledgeable staff. Fair price. Completed in a timely fashion. Highly recommend this dealership. More

by marthadolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Service Dept.
Feb 03, 2022 -

Herb Chambers Ford of Braintree responded

Wow! Thank you so much for your awesome rating and feedback! We're so glad to have you as a customer! - Herb Chambers Ford of Braintree

February 01, 2022

Very attentive and friendly service advisor. Car ready at time when promised. Called me when car ready as promised. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Feb 02, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear that the team gave you five-star care! Thank you for being a Herb Chambers Ford of Braintree customer, Mark!

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