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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews
Call Service Center (781) 848-1350

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 17, 2022

I had to go in much earlier than my appointment. They took care of me and had the car ready faster than expected. Service department has exceeded my expectations More

by dscibeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A
Report | Print
Feb 18, 2022 -

Herb Chambers Ford of Braintree responded

We appreciate your great feedback and five-star rating! It's great to hear we've earned your business! Thank you! - Herb Chambers Ford of Braintree

February 15, 2022

Very professional, I liked that they showed me why and what they had to to fix my car. More

by amanajoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Feb 16, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

February 14, 2022

Marcelo was polite and explained in detail what was wrong with my car and what the cost was to fix it. More

by ehfraser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Report | Print
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

We're happy we could make the experience easier! Thank you for coming to Herb Chambers Ford of Braintree!

February 12, 2022

Jack is good. Would come back all day everyday. Everyone should go see Jack all the time. More

by eric_osiecki
Recommend Dealer
Yes
Employees Worked With
Jack, Jay Larkin
Report | Print
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Eric! Jack will be flattered to hear this. We appreciate you choosing Herb Chambers Ford of Braintree!

February 12, 2022

Service staff are good very accommodateing use to like Saturday just drive in to do service More

by desskerins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs! We appreciate your positive feedback and look forward to seeing you next time!

February 11, 2022

Paul Martin in service department was greatHe was polite Paul Martin in service department was great He was polite and understood my problem. He called me back with updates on the car several times More

by kmtrainor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Feb 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're thrilled to hear Paul took such wonderful care of you and we hope to see you again next time here at Herb Chambers Ford of Braintree!

February 11, 2022

Marcelo always provides outstanding service and explains all work done. He gives clear expectations of time the vehicle will be ready as he knows it. Very professional with the customer. Thanks Marcelo. More

by BraintreeFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Report | Print
February 10, 2022

Marcelo provided excellent service. When I had a problem with a poorly reattached part after maintenance, he got it straightened out right away. More

by kiwoxmns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Report | Print
Feb 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We're glad Marcelo was able to get the issue sorted out for you and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting Herb Chambers Ford of Braintree with your business and please don't hesitate to reach out if we can be of assistance again in the future!

February 09, 2022

Excellent service, efficient with the time and friendly staff. I highly recommend the Braintree service store. More

by michaelrg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Report | Print
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your positive feedback and look forward to seeing you next time!

February 09, 2022

I brought my vehicle in for service. Everyone at this dealership makes me feel at home. I have another dealership closer to home but the staff at Herb Chambers in Braintree seem much more knowledgeable. More

by Brockton Frank
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Report | Print
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're so glad our team continues to earn your business and we look forward to your next visit with us here at Herb Chambers Ford of Braintree!

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