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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
867 Reviews
Call Service Center (781) 848-1350

867 Reviews of Herb Chambers Ford of Braintree - Service Center

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June 28, 2022

This dealer “ Ford of Braintree “ is an excellent dealer. Because, they always take great care of their customers. More

by ecetoute17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Jun 29, 2022 -

Herb Chambers Ford of Braintree responded

We're glad you have had great experiences here! Thank you for the kind words and five-star rating! - Herb Chambers Ford of Braintree

June 24, 2022

Excellent and kind service. Handled in a timely and professional fashion. Drew was wonderful and professional More

by 598493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jun 27, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're so happy to hear that Drew could help you during your visit with us and we hope to see you back here at Herb Chambers Ford of Braintree for all of your future automotive needs!

June 21, 2022

Top notch customer service. Extremely professional. Kept me updated on my cars status via text. Amazing team of folks!! More

by Shellsmz719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review of our team! We appreciate your kind words and hope we can be of service again in the future! - Herb Chambers Ford of Braintree

June 18, 2022

On time and they always care. Been using Herb Chambers since 1994. They are the best. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey
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Jun 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing, Barb! We're so happy that our team has been serving you since 1994! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

June 17, 2022

Service was prompt and courteous and everything was explained well to me . I will definitely use this facility again. More

by Ortsa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 23, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We hope to see you here for all of your future automotive needs. -Herb Chambers Ford of Braintree

June 15, 2022

A service visit to herb chambers is always a pleasure. No surprise charges and I never feel like they are suggesting services to make money. Drew was great! More

by Catleahy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future. - Herb Chambers Ford of Braintree

June 13, 2022

Paul Martin was outstanding. explained everything to me. i couldn't be happier with the service i received. More

by Paul B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jun 15, 2022 -

Herb Chambers Ford of Braintree responded

Hi Paul! It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Ford of Braintree!

June 12, 2022

Everyone was friendly and Paul was very helpful in explaining everything to me. Excellent customer service. More

by okeefediane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Jun 14, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs.

June 10, 2022

Knowledgeable and friendly. Car was ready earlier than promised. Communication was given throughout the visit. More

by nxs176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review! We hope to see you here again. -Herb Chambers Ford of Braintree

June 10, 2022

I brought my ford expedition in for a/cproblem jack took care of everything they diagnosed The issue got a hold of me ordered parts set up rental was so kind and knowledgeable called me back when I called More

by Watermelonhelen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're happy to hear that your experience here at Herb Chambers Ford of Braintree was a positive one and we hope to see you back for all of your future automotive needs!

Jun 11, 2022 -

Watermelonhelen13 responded

Jack Nguyen was very professional and did everything he could to make sure I had a good experience in having my Ford Expedition ac fixed

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