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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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March 03, 2022

Marcelo was great the ford corporate tec was not helpful. I will be contacting ford corporate directly. More

by Duxburyx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Mar 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review. Please don't hesitate to reach out if there's anything else we can do for you!

March 02, 2022

Good Morning I would like to recap my recent visit to Herb Chambers Service for Needed repairs to my Wife’s 2016 Fusion. Whenever we visit this Service center all of the people Are kind friendly inf More

by robertttoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D., Andy Andrews, Jay Larkin
Mar 04, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this wonderful feedback! We're truly grateful for your continued support of the Herb Chambers Ford of Braintree team and look forward to seeing you at your next visit. Take care!

March 02, 2022

Service was easy to schedule and communication about my truck was done with the Service coordinator prior to the execution of any work taking place. More

by Chris McCann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Chris! We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

February 26, 2022

Very happy with the way I was treated and the quality of work done. Thank you More

by 413mooseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Feb 28, 2022 -

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for visiting our team here at Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

February 26, 2022

This was my first time getting service from Herb Chambers Ford & Khoa was very friendly, professional and knowledgeable. I will definitely be back. More

by jamesonjean425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Mar 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for coming to our Herb Chambers Ford of Braintree service department! Khoa and the team were delighted to assist you. Thank you for considering us for your future automotive needs!

February 26, 2022

The service is excellent and Scott Lewis is the best General Manager that Herb Chambers Ford could ever have. More

by jv02169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis is excellent, Andy Andrews, Corey Casey, Jay Larkin
Feb 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Scott at Herb Chambers Ford of Braintree!

February 24, 2022

Very fast service and very pleasant to deal with - everyone was very nice all along the way. More

by michelesavelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koa A, Andy Andrews
Feb 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We hope we have the opportunity to serve you again in the future! - The Herb Chambers Ford of Braintree Team

February 24, 2022

It’s a pleasure doing business with Herb Chambers Ford of Braintree. I recommend this dealership to anyone. More

by Tonymbravo1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A , Marcello , Jay Larkin
Feb 24, 2022 -

Herb Chambers Ford of Braintree responded

Hi Tony, thank you for recommending our team at Herb Chambers Ford of Braintree!

Feb 24, 2022 -

Tonymbravo1960 responded

You’re welcome much!

February 22, 2022

Everyone was very courteous and accommodating. My car was done in a timely manner. The entire staff are friendly More

by Sasha Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 24, 2022 -

Herb Chambers Ford of Braintree responded

We're happy the Herb Chambers Ford of Braintree team could give you such excellent care! Thank you for rating us five stars, Sasha!

February 19, 2022

Good experience curious people on time repairs clean shop comfortable waiting room good explanation off service More

by Rsessine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 19, 2022 -

Rsessine responded

Jack and jay was awesome

Feb 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you! We're so happy we've made a five-star impression on you! - Herb Chambers Ford of Braintree

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