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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
867 Reviews

867 Reviews of Herb Chambers Ford of Braintree - Service Center

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July 30, 2022

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. More

by Danopedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Aug 01, 2022 -

Herb Chambers Ford of Braintree responded

We agree! Thank you for sharing your experience with our team! -Herb Chambers Ford of Braintree

July 28, 2022

Customer service / technicians were prompt and helpful. Spent a good amount of time with me , didn’t feel rushed. More

by Jillie2679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit with the Herb Chambers Ford of Braintree team! We appreciate the positive feedback and hope we can be of service again in the future!

July 27, 2022

My experience with the Service Department at Herb Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use More

by Pcyry66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Herb Chambers Ford of Braintree responded

This makes our day to hear that the service team has given you such excellent care! Thank you for trusting us with your Ford vehicles! We look forward to continuing to provide five-star care next time! - Herb Chambers Ford of Braintree

July 27, 2022

Paul Martin in service is awesome! Great communication and follow up. Highly recommend - ask for Paul! More

by Bob K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for recommending Paul and Herb Chambers Ford of Braintree, Bob! We look forward to assisting you again!

July 26, 2022

The Service was excelente as always is! We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much More

by Armando Landing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent, Paul Martin
Jul 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs, Armando! We look forward to your next visit!

July 14, 2022

Another job well done at Herb Chambers service Dept in Braintree. Marcelo is highly knowledgeable and is also extremely polite and friendly. A refreshing combination in this world that seems to be filled More

by BobStrav
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Jul 15, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for this incredibly kind review! Marcelo, Jay & the rest of the team are truly honored to receive your support and look forward to seeing you next time here at Herb Chambers Ford of Braintree! Take care!

Jul 16, 2022 -

BobStrav responded

You’re quite welcome. I’ve always believed in giving credit where credit is due!

July 13, 2022

Service and staff were fantastic. They were friendly and informative. They went above and beyond. More

by Tom Arnitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Jul 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review of our team, Tom! We appreciate your business and hope we have the opportunity to work with you again in the future. Take care! - Herb Chambers Ford of Braintree

July 12, 2022

Service department took care of the issue I had They acted professional and handled things in a timely manner More

by whkhockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Jul 12, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind comments! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

July 11, 2022

Dan norian in parts was great. Clean place and fast service. Why do i need 15 words More

by Rvcamping35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Jul 11, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're honored to hear that Dan could assist you and we hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs!

July 07, 2022

I had a one o’clock appointment and was taken immediately. I was told it would be approximately one hour for my service and at two o’clock I was walking out the door, Everyone was very courteous More

by Dgannon310
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Jul 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

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