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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
821 Reviews
Call Service Center (781) 848-1350

821 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 05, 2024

Quick, responsive and doesn’t make it feel like you need unrequired vehicle maintenance s More

by Thedcmigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Herb Chambers Ford of Braintree responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Ford of Braintree

November 01, 2024

They were very informative as to what work they had to do on my vehicle. More

by mariefarmer401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Ford of Braintree responded

We appreciate the fantastic review, Marie! Thank you for coming to Herb Chambers Ford of Braintree!

October 30, 2024

Went in for routine service and to have two problems looked at. Service done ,two problems fixed with new battery. New problem with auto driver's window not working. Other than that great job. More

by mikew963
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Dec 02, 2024 -

Herb Chambers Ford of Braintree responded

Mike, thank you for sharing your experience. We're happy to hear your concerns were addressed and encourage you to reach out to our team if we can be of further assistance with your window. - Herb Chambers Ford of Braintree

October 29, 2024

Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you More

by jlee1113@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!

October 25, 2024

Easy to make appt. Drop off at 830 am and rental was ready Fixed several recalls and dashboard warnings car was fixed and returned at 330 it was a great experience More

by coughlind40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Oct 25, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that your experience with Herb Chambers Ford of Braintree was smooth and efficient! It's great to know the team took care of everything promptly. Thanks for sharing your feedback!

October 23, 2024

Great customer service and experience. Not having drama is always a blessing especially nowadays. Thanks More

by Al Holder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Herb Chambers Ford of Braintree responded

Al, we're delighted to hear you had a drama-free experience with us at Herb Chambers Ford of Braintree. Thanks for the kind words and support!

October 18, 2024

I dealt with Cindy R. who was phenomenal! This was my first experience with a dealership and she made the process very smooth. She was a pleasure to deal with. More

by Shiloh567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Report | Print
Oct 19, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shiloh, we're delighted to hear that Cindy made your first dealership experience a smooth one at Herb Chambers Ford of Braintree. Thank you for sharing your positive feedback! Safe travels!

October 15, 2024

Fast, efficient and responsive. Xxxxx xxxx xxxxxx xxxxx x x xxx xxx xxx xxx xxxxxx More

by jkellyelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Oct 16, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the five-star rating! - Herb Chambers Ford of Braintree

October 12, 2024

Service Advisor Dianne Miller was excellent! General Manager Scott Lewis has a 1st rate team which is second to none! More

by Cleve77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller Service Advisor
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Oct 14, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Dianne provided you with excellent service at Herb Chambers Ford of Braintree! Scott & the team appreciate your fantastic feedback and look forward to seeing you next time!

October 05, 2024

Great service department…Jack Nguyen was very helpful in fitting me in for an appointment. Wouldn’t take my car anywhere else for service. More

by Gracebmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Herb Chambers Ford of Braintree responded

Hi Grace, we're delighted to hear that Jack and our service department at Herb Chambers Ford of Braintree provided such a positive experience! Thank you for trusting us with your vehicle, we look forward to serving you again! Safe travels!

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