Herb Chambers Ford of Braintree - Service Center

Worked around my limited schedule. I had to be away for over a week. Kept my car on site. I had to be away for over a week. Kept my car on site. More

Prompt and good service would not hesitate to use again when service is needed again when service is needed again More

Great Dealership. My Mechanic is Top notch. He checks my Truck out thoroughly and answers any questions I have. I have been going to Him for years off an on. Very happ My Mechanic is Top notch. He checks my Truck out thoroughly and answers any questions I have. I have been going to Him for years off an on. Very happy with the Service. More

Although they were unable to isolate cause of my issue on 2014 Mustang GT Drew and the entire service staff left no stone unturned and worked together as a truly professional team. Great service. Timely f 2014 Mustang GT Drew and the entire service staff left no stone unturned and worked together as a truly professional team. Great service. Timely follow up and tremendous tenacity. Thanks Drew More

Everything my 2017 Explorer needed was expertly done and it was explained to me why certain maintenance was important leading me to request work be performed now rather than run the risk of waiting it was explained to me why certain maintenance was important leading me to request work be performed now rather than run the risk of waiting More

Marcelo was very knowledgeable and professional. He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy m He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy moving forward. More

Brought my car in for "the works", a recall and a state inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bou inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bought the car (used car) from them with the tint on it and they have done the last two inspection stickers on it. (I didn't tint the windows). The service writer told me "to bring it to a gas station because they don't have cameras like they do at the dealership" which is just a lie! At that point I just hung up on him while he was still talking. Don't lie!! Richard Teevens More

The service department took me in on an emergency response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful fo response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful for the excellent service! More

Extremely friendly and easy going staff, Definitely recommend! Marcelo helped me and he was great! recommend! Marcelo helped me and he was great! More

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. He made the appointment for me. Service was great. I’ll keep coming back. More