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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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June 12, 2022

Everyone was friendly and Paul was very helpful in explaining everything to me. Excellent customer service. More

by okeefediane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs.

June 10, 2022

As usual, they were professional on time and through with my 5000 mile sets down recalls More

by Headhark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We appreciate your support and look forward to seeing you next time!

June 10, 2022

I brought my ford expedition in for a/cproblem jack took care of everything they diagnosed The issue got a hold of me ordered parts set up rental was so kind and knowledgeable called me back when I called More

by Watermelonhelen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're happy to hear that your experience here at Herb Chambers Ford of Braintree was a positive one and we hope to see you back for all of your future automotive needs!

Jun 10, 2022 -

Watermelonhelen13 responded

Jack Nguyen was very professional and did everything he could to make sure I had a good experience in having my Ford Expedition ac fixed

June 10, 2022

Knowledgeable and friendly. Car was ready earlier than promised. Communication was given throughout the visit. More

by nxs176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review! We hope to see you here again. -Herb Chambers Ford of Braintree

June 09, 2022

Paul Martin was my service advisor when I brought my car in for a climate control issue. He was polite, and very helpful. Timely informed me when the repairs were done. Great guy….Well done! More

by At442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Paul took great care of you throughout this experience and we'll be sure to share your kind words with him. Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope we can be of service again in the future!

June 09, 2022

Never had a problem. Dropped off van get a text telling me it’s done More

by Iculymo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your business! We look forward to serving you next time!

June 09, 2022

Had to really rush to get to crucial appointment and got the rush job done on time More

by cenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Herb Chambers Ford of Braintree

June 08, 2022

Employees were friendly and pleasant. Service was very efficient and took less than forty five minutes. More

by Stodd1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with the Herb Chambers Ford of Braintree team! We hope we have the opportunity to serve you again in the future!

June 06, 2022

Jack kept me posted at every step of the process. I was very pleased and appreciative More

by Gshorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Herb Chambers Ford of Braintree responded

We strive to be excellent. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us. - Herb Chambers Ford of Braintree

June 03, 2022

Oil change done in timely manner. . Kao very polite and accommodating.. one if the best experiences More

by Kathy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kao
Jun 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree, Kathy! We appreciate your positive feedback and hope to see you next time!

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