Herb Chambers Ford of Braintree - Service Center

Brought my car in for "the works", a recall and a state inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bou inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bought the car (used car) from them with the tint on it and they have done the last two inspection stickers on it. (I didn't tint the windows). The service writer told me "to bring it to a gas station because they don't have cameras like they do at the dealership" which is just a lie! At that point I just hung up on him while he was still talking. Don't lie!! Richard Teevens More

The service department took me in on an emergency response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful fo response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful for the excellent service! More

Extremely friendly and easy going staff, Definitely recommend! Marcelo helped me and he was great! recommend! Marcelo helped me and he was great! More

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. He made the appointment for me. Service was great. I’ll keep coming back. More

Customer service / technicians were prompt and helpful. Spent a good amount of time with me , didn’t feel rushed. Spent a good amount of time with me , didn’t feel rushed. More

Paul Martin in service is awesome! Great communication and follow up. Highly recommend - ask for Paul! Great communication and follow up. Highly recommend - ask for Paul! More

My experience with the Service Department at Herb Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use them exclusively for all my vehicle maintenance needs. I highly recommend Herb Chambers Ford. More

The Service was excelente as always is! We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much More

Another job well done at Herb Chambers service Dept in Braintree. Marcelo is highly knowledgeable and is also extremely polite and friendly. A refreshing combination in this world that seems to be filled Braintree. Marcelo is highly knowledgeable and is also extremely polite and friendly. A refreshing combination in this world that seems to be filled with negativity lately. I think Marcelo learned from the best, his manager’Jay Larkin. Now Jay is the epitome of all those qualities and makes a customer feel welcome and appreciated. Jay will take the time to ask you about you and your family and what your plans are for the weekend etc. I wouldn’t bother writing this little dissertation, but feel that they deserve a little Cudos for the extra care they give you! More

Service and staff were fantastic. They were friendly and informative. They went above and beyond. They were friendly and informative. They went above and beyond. More