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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
865 Reviews
Call Service Center (781) 848-1350

865 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 17, 2023

Wonderful service. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
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Jan 19, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Rose! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

January 14, 2023

Jack Nguyen has fantastic customer service skills and I know my vehicle is in good hands with him. I highly recommend this dealership. More

by Tshack503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Jack & the Herb Chambers Ford of Braintree team with your vehicle! We're grateful for your support and look forward to seeing you next time!

January 12, 2023

Marcelo did an excellent job of keeping us up to date on the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Jan 13, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Tom! We're happy to hear Marcelo provided you with excellent communication and we hope you won't hesitate to reach out the next time our Herb Chambers Ford of Braintree team can be of service!

January 12, 2023

Very clean place to do business in. Very friendly and welcoming staff. I will be a return customer anytime. Thank you Marcelo. 👍👍 More

by Tonymbravo1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your 5 stars, Tony! We're honored that Marcelo provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

January 11, 2023

Great service! Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. More

by flo19752000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jan 11, 2023 -

flo19752000 responded

Great service!! Nice people very professional!!

Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Ford of Braintree

January 11, 2023

Marcello and his team are top notch! Quick and efficient always. I see Scott Lewis and team for all my automotive needs. More

by Fordgirllysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Report | Print
Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your automotive needs! Scott, Marcelo & the rest of the team appreciate your continued support and look forward to your next visit!

January 10, 2023

Great dealer have been going here for service for over 15 years now. Great dependable dealer. More

by Anastasios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent
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Jan 11, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your loyal business! We're truly grateful for your continued support over the past 15 years and look forward to seeing you at your next visit!

January 04, 2023

Jack in the service department was prompt,professional and knowledgeable as he guided me through the service process.Very easy one stop shopping. Highly recommend Jack and the team at Herb Chambers Braint More

by Shaunvit61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! Jack & the team are honored to receive your support and hope to see you again next time here at Herb Chambers Ford of Braintree!

January 03, 2023

I have my oil changed there and have always been Happy. The Mechanic is very informative and has been working on my vehicles for over Thirty-five years. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rossini and His Manager, Drew Bailey
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Jan 05, 2023 -

Herb Chambers Ford of Braintree responded

Timmy, thank you so much for all of your support over the years! We're honored to have you as a Herb Chambers Ford of Braintree customer and look forward to seeing you next time. Take care!

January 03, 2023

I appreciate the high standards that the service department gives to each of there customers. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Report | Print
Jan 05, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind feedback for our service team! We hope you visit us again! - Herb Chambers Ford of Braintree

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