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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 04, 2022

Paul the service technician and Casey in the part's department was great to deal with. More

by faystave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind comments - we'll be sure to share them with Paul & Casey! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

November 02, 2022

A great customer focused team in their service department. Will definitely be a repeat client at this Braintree location! More

by ainemairem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Herb Chambers Ford of Braintree responded

Having a loyal customer like you means a lot to us! Thank you for leaving your five-star review for Herb Chambers Ford of Braintree!

November 01, 2022

The staff was great! , Khoa kept me up to date on my timeline, He answered all of my questions. I love going to Herb Chambers for my vehicle needs More

by IRiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your business! Khoa & the team appreciate your kind review and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

October 31, 2022

On time and very professional. I will be back for other service. Thank you service. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for giving us the opportunity to earn your business, Barb! We appreciate your kind feedback and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

October 31, 2022

Service at Herb Chambers has kept my 2012 F150 going for over 260,000 miles More

by adepaoli70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with the care of your F-150! We're grateful for your continued support and look forward to your next visit!

October 26, 2022

I would like to thank the entire crew in the service department. They worked hard, diagnosed even better, & returned my 2016 Ford Edge to like new. I will be beck there to complete 2 more recommen More

by Vincenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the techs in the department
Oct 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We're so happy that our technicians earned your 5-stars! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

October 21, 2022

Paul Martin made my first trip to Braintree Service Center both Pleasant and Painless-- Service was Great and the coffee not bad either :)) Thank You More

by RANDYLUO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We're happy to hear Paul made the experience a pleasant one for you and we hope you'll be visiting us again in the future. Take care!

October 21, 2022

Jack is great to work with. He has very good communications and a great attitude. Pleasure working with him the last few times I’ve been to Braintree Ford. More

by Jondang74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review - Jack will be thrilled to hear it! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

October 19, 2022

Great Service. Drew was particularly helpful helping me with options, finding me discounts and ensuring my car was ready ahead of schedule. More

by Mr Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We're happy to hear Drew provided you with exceptional service during your visit and we hope to see you again next time here at Herb Chambers Ford of Braintree!

October 17, 2022

Had my vehicle serviced. Great customer service. Consistent and timely updates were provided throughout the day. More

by Dilaila.sledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that we provided you with updates throughout the day! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

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