Herb Chambers Ford of Braintree - Service Center

Attentive to my personal situation Listened to my needs and handled everything courteously and professionally including the women who does collection of payment… reminded me of reward points I hadleft. and handled everything courteously and professionally including the women who does collection of payment… reminded me of reward points I hadleft. More

Cindy at Herb Chambers did an excellent job with my cars repairs/service. She was honest, accurate and very customer centric. I wouldn’t hesitate going back to Herb Chambers in future! repairs/service. She was honest, accurate and very customer centric. I wouldn’t hesitate going back to Herb Chambers in future! More

Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will find out where they were with exploring the car issues, I had no answer by 4:30 even though I brought the car in for my appointment at 8:30. More

Great sales and service. Highly recommend using. Braintree is an easy location for easy access. Highly recommend using. Braintree is an easy location for easy access. More

Always excellent service. Cindy always goes above and beyond for customers. Service is quick and efficient. Cindy always goes above and beyond for customers. Service is quick and efficient. More

The team consistently provides expert services with the highest level of professionalism and fair pricing. highest level of professionalism and fair pricing. More

Pleasant counter staff. I dropped a document and someone mailed it to me. Much appreciated! I dropped a document and someone mailed it to me. Much appreciated! More

Herb Chambers Ford of Braintree is the leader of the pack in customer service and communication. They simply put, are the very best Ford Dealership you will find in the Bay State. Cindy is a gem in the servi in customer service and communication. They simply put, are the very best Ford Dealership you will find in the Bay State. Cindy is a gem in the service department. Kudos for consistency above the rest Braintree Ford More

Cindy was great. The process was frustrating. John the manager did everything in his power to make things right. The process was frustrating. John the manager did everything in his power to make things right. More

The service crew at Herb Chambers has been awesome to work with! Derek keeps in contact and is through with the service my vehicle. He explains the process and relays the timeframe of when to expect it t work with! Derek keeps in contact and is through with the service my vehicle. He explains the process and relays the timeframe of when to expect it to be completed. I can rely on him and his team to get my vehicle back on the road quickly and will continue to work with them in the future! More