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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
863 Reviews

863 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 18, 2025

Easy in and out process with good recommendations about vehicles maintenance. Thank you for your help. More

by Josbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 19, 2025 -

Herb Chambers Ford of Braintree responded

Hi Josbe, we're delighted to hear that the process was smooth and informative at Herb Chambers Ford of Braintree. Thank you for choosing us, and we're here if you need any further assistance! Safe tarvels!

February 15, 2025

Great service advisors , keeping you informed of work being performed as well as up coming recommendations to keep your ford running smoothly. More

by Mjc13726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
Feb 17, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that our service advisors at Herb Chambers Ford of Braintree always keep you well-informed and provide great recommendations. Thank you for trusting us with your vehicle's care!

February 12, 2025

Prompt and courteous pleasant,clean waiting area . I got there early and I was waited on right away .Dianne was very helpful More

by Atbasti13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller
Feb 12, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Dianne and the team at Herb Chambers Ford of Braintree provided you with prompt service in a pleasant environment. Thank you for sharing your experience!

February 06, 2025

Is the best dealership in Braintree and Massachusetts? good service good price. The people are very nice and very helpful. More

by Ylli kono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Herb Chambers Ford of Braintree responded

Kono, thank you for the fantastic review! We appreciate your support and look forward to serving you again in Massachusetts! Safe travels! - The Herb Chambers Ford of Braintree Team

February 05, 2025

They are excellent ! !!! I love them!!! only place I go !!!! Quick service too !!! Always explain work!!!! More

by gkibbee.countryside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that you love the service at Herb Chambers Ford of Braintree! It's fantastic knowing our quick and thorough explanations keep you coming back. Thanks for your support!

February 05, 2025

Cindy is the best and very awesome will definitely recommend it to my friends and family... More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Castro
Feb 06, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for recommending Cindy & the Herb Chambers Ford of Braintree team! We appreciate your support and look forward to seeing you next time!

February 01, 2025

As usual Scott’s team comes through every time. Chris in service was awesome and finished early with the truck. I never go anywhere else, see you in 5000 miles More

by Headhark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Scott's team and Chris provided excellent service at Herb Chambers Ford of Braintree! Thank you for your loyalty, and we look forward to seeing you again in 5,000 miles.

January 29, 2025

I have been dealing with this dealership for many years. I buy in service my vehicles at Herb Chambers Ford and Braintree. From the sales people to the service department I feel that I’m in good hands. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Herb Chambers Ford of Braintree responded

Jack, it's wonderful to hear that you've had consistently positive experiences with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to continuing to serve you!

January 29, 2025

I was completely satisfied with the level of service I received. I would not hesitate to return if needed More

by bmuzzie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that you were completely satisfied with your experience at Herb Chambers Ford of Braintree! Thank you for sharing, and we look forward to welcoming you back whenever needed.

January 23, 2025

Service appt was prompt. Was not a simple repair, so took some time to complete. Job seems to have been done thoroughly. Vehicle was clean. Questions were answered relati More

by Pablopsd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback with us. We're glad to hear that the service at Herb Chambers Ford of Braintree met your expectations overall. We appreciate your input on communication and will work to improve in this area moving forward. If there's anything else we can do for you, please let us know!