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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
865 Reviews
Call Service Center (781) 848-1350

865 Reviews of Herb Chambers Ford of Braintree - Service Center

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July 07, 2023

I have been coming to this dealership for a long time. I have bought most of my vehicles here. I received the best service today that I ever have her name was Cindy. There was not much of a wait everythin More

by Teri.valenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jul 10, 2023 -

Herb Chambers Ford of Braintree responded

Hi Teri! Thank you for your loyalty to Herb Chambers Ford of Braintree. We're delighted that Cindy provided you with exceptional service during your recent visit. We appreciate your kind words and look forward to assisting you again in the future! Drive safely!

June 30, 2023

For my first experience with Herb Chambers Ford was excellent. Derek Venter whom I delt with was professional and prompt in expediting the repairs to my vehicle. More

by Don't have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Venter
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Jul 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with us! We're glad that Derek provided excellent service and took care of your vehicle promptly. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day! - Herb Chambers Ford of Braintree

June 30, 2023

From start the service was very good and Jack was pleasant and helpful he has been in the past More

by richardoneill364
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review, Richard! Jack & the team look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

June 29, 2023

Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. More

by jrichardi0191
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
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Jun 29, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback and kind words regarding Drew's excellent performance and successful resolution at Herb Chambers Ford of Braintree. We're thrilled to hear that our team met your expectations and delivered a satisfactory solution. We'll see you next time!

June 29, 2023

The service department are always very helpful and friendly. They take the time to answer all questions for me. More

by roseg13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Jun 30, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review! We're glad to hear that our service department was able to assist you and provide helpful and friendly service. If you have any more questions in the future, don't hesitate to reach out. Have a great day!

June 27, 2023

Very pleased with the service at Herb Chambers Braintree, especially Drew at the svc desk. More

by marciadesigndetails
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jun 28, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating and review! We're happy to hear that Drew and our team provided unparalleled customer service during your visit. We'll see you at your next service visit!-The Herb Chambers Ford of Braintree Team

June 24, 2023

Jack was really professional and friendly He explained everything in i way it was easy to understand He gave me recommendations on how to maintain my truck He emailed me to make sure everything was go More

by Hectornor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Herb Chambers Ford of Braintree responded

Hey Hectornor, thanks for the awesome review! We're glad to hear that Jack provided you with professional and friendly service. Don't hesitate to reach out if you need any further assistance with your truck. Have a great day! - The Herb Chambers Ford of Braintree Team

June 20, 2023

Great service at checkin and at pickup. All options were explained in full. thank you More

by dsulli1058
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Jun 22, 2023 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

June 19, 2023

Very helpful, from the service provider to the cashier. Nice people who know what they're doing. Consistently the best automotive service. More

by brensullivan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 21, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad to hear that you had a great experience at Herb Chambers Ford of Braintree! Thank you for taking the time to leave us such a positive review. We appreciate your business and look forward to serving you again in the future!

June 19, 2023

Great job as always. Very accommodating, everything explained and reviewed after. Always very satisfied with everything. More

by kill1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review! We're glad to hear that you had a positive experience with us at Herb Chambers Ford of Braintree. Your satisfaction is our top priority, and we look forward to serving you again in the future. Have a wonderful day!

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