Herb Chambers Ford of Braintree - Service Center

They were extremely professional and kept me informed throughout the diagnostic service of my Bluetooth throughout the diagnostic service of my Bluetooth More

Great service and excellent work. Prices high, as expected for a dealer, but comes with warrantees as well. Prices high, as expected for a dealer, but comes with warrantees as well. More

The people are friendly, the service was fast. New ball joints in the explorer went quicker than I was originally told it would. They notified me right in the beginning of the outstanding recall New ball joints in the explorer went quicker than I was originally told it would. They notified me right in the beginning of the outstanding recall (ball joints) and said they could do it. This and all I was in for was an oil change. Exceptional service right there…. Place is clean, right down to the bathroom. More

I had the pleasure of meeting the service department representative, I believe his name was Tom last Thursday night. My 2011 Ford Ranger XLT pickup 6 cylinder was only giving me 7 miles per gallon! When representative, I believe his name was Tom last Thursday night. My 2011 Ford Ranger XLT pickup 6 cylinder was only giving me 7 miles per gallon! When I bought it 6 months ago I was getting 20 plus! I agreed to the $200 diagnostic fee, and when I went back to pick it up the next day Tom explained to me that there was nothing wrong with my truck! He asked me some questions pertaining to a remote start which I have, but never use, and asked me of my practices regarding idling. Well, I certainly idle an hour or two a day by virtue of my job. The Simple Solution was, don't idle! Well, he refused to charge me the $200 diagnostic fee that I had agreed to because he said he didn't do anything for me! They now have a customer for life!🙂 More

Wonderful service. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. More

Have been going to the dealership for -3 years. Great service each and every time. Great service each and every time. More

Jack Nguyen has fantastic customer service skills and I know my vehicle is in good hands with him. I highly recommend this dealership. know my vehicle is in good hands with him. I highly recommend this dealership. More

Marcelo did an excellent job of keeping us up to date on the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. More

Very clean place to do business in. Very friendly and welcoming staff. I will be a return customer anytime. Thank you Marcelo. 👍👍 Very friendly and welcoming staff. I will be a return customer anytime. Thank you Marcelo. 👍👍 More

Great service! Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. More