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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 27, 2023

We had an issue with a tire on a Thursday night and Jack and Jay quickly came to my rescue when Quirk said it was to late to address my concern....Jack said the Chambers Ford service department motto is "wh More

by Bronco Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Mar 07, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your excellent review! We're so happy that Jack and Jay provided you with top-notch service. Thanks again for your business and please don't hesitate to reach out if we can assist you with any future automotive needs! - The Herb Chambers Ford of Braintree Team

February 24, 2023

Great service and attentive staff, will be back again for additional needed service. Thank you More

by alva6776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Feb 27, 2023 -

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for being a Herb Chambers Ford of Braintree customer!

February 16, 2023

Very Courteous and polite. Fast and efficient. Great service. Made you feel real comfortable. Thanks. More

by Bg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Ford of Braintree Team

February 11, 2023

Herb Chambers Ford in Braintree is by far the best dealership for service on the South Shore. Transparent, quick and high quality. It’s the only place I’ll take my truck! More

by F150-NC2MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden - AJ
Feb 13, 2023 -

Herb Chambers Ford of Braintree responded

This is so great to hear! Thank you for trusting our team with your truck! - Herb Chambers Ford of Braintree

February 11, 2023

Herb Chambers Braintree Ford is mint in my book. They have the very best service center in the area with great technician's and mechanics. Aiden, my service advisor is top notch, I highly recommend More

by TheBeagle1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden , Jay Larkin, Marcelo Laurent
Feb 13, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! Aiden & the team are honored to receive your support and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

Feb 13, 2023 -

TheBeagle1458 responded

You're welcome, Herb Chambers of Braintree is Rockstar in my book

February 09, 2023

Excellent experience, stayed a few minutes late for me to pick up. All employees were professional and friendly. More

by Melodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the excellent review! We appreciate you trusting the Herb Chambers Ford of Braintree team with your service needs and hope to see you again next time!

February 08, 2023

Khoa was super helpful. When I was picking up my car from being serviced I remembered another minor issue I needed help with. He was able to fix it right then and there. More

by Drea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoa A
Feb 09, 2023 -

Herb Chambers Ford of Braintree responded

Thank you so much, Drea! Khoa and the team appreciate you leaving us this wonderful review and look forward to seeing you again! - Herb Chambers Ford of Braintree

February 07, 2023

Jack Nguyen was great. From the very first call, all way thru the end, keeping me updated at all times. More

by PatA2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate the wonderful feedback, Pat, and can't wait to share it with Jack! Thanks for trusting Herb Chambers Ford of Braintree with your business and please don't hesitate to reach out if we can be of service again in the future!

February 06, 2023

I was pleased with the fact that they took my car in one day after I called to get an appointment. More

by Jmalden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

February 03, 2023

No surprises or hidden costs. Work to be done (diagnostics) explained beforehand and done as outlined. Car delivered when promised - all around very good work. More

by Dontsendmeanyothercrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Ford of Braintree team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

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