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Herb Chambers Ford of Braintree - Service Center
Braintree, MA
800 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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800 Reviews of Herb Chambers Ford of Braintree - Service Center
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May 19, 2023
The service department at Herb Chambers Ford is very well managed. Drew communicates clearly and gets the job done. managed. Drew communicates clearly and gets the job done. More
by robertlcornell
Employees Worked With
May 19, 2023
Always a positive experience there. Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! More
by andicev
May 18, 2023
Great customer service and support. I went for a sticker and had a headlight replaced with no issues. The staff at Herb Chambers are always aware and attentive to detail. Drew and Rich I went for a sticker and had a headlight replaced with no issues. The staff at Herb Chambers are always aware and attentive to detail. Drew and Richard are top notch! More
by nduffy1055
May 16, 2023
My service advisor Jack Nguyen kept in constant communication with me throughout the entire process. He was always kind, helpful and professional. Everyone I communicated with was responsive and if communication with me throughout the entire process. He was always kind, helpful and professional. Everyone I communicated with was responsive and if they couldn't answer my questions, they found someone that could! I knew exactly what was going on with my vehicle, every step of the way! Jack also kept in contact with Ford Motor Company who was assisting with my vehicle repairs. Jack also arranged for my rental vehicle through Enterprise in Quincy. I was able to drop off the rental vehicle at Herb Chambers the day I picked up my vehicle. I have only had my car back for one day but so far so good! More
by sdedrn9598
Employees Worked With
May 14, 2023
Customer service was good and even help me with other things thank you guys much. things thank you guys much. More
by keithfrederick12
Employees Worked With
May 10, 2023
Great service from the technician Ian. Great communication from the service writer Drew. Car was fixed correctly the first time. Great communication from the service writer Drew. Car was fixed correctly the first time. More
by Joe S
May 08, 2023
Diagnosed issue quickly. Pleasant and efficient. Car was returned in a quick and timely manner. Pleasant and efficient. Car was returned in a quick and timely manner. More
by JW
May 08, 2023
staff was extremely helpful Work was completed in a reasonable time I was very happy with the staff they were great reasonable time I was very happy with the staff they were great More
by Michael
Employees Worked With
May 06, 2023
Excellent customer service from appointment, to drop off and pick up. Very easy and no waiting and pick up. Very easy and no waiting More
by tpmy58
May 05, 2023
The work that was done was okay but unfortunately who ever touched the car for last they left the hood not locked well then when I got in the highway it almost open all the way up .. luckily I noticed an ever touched the car for last they left the hood not locked well then when I got in the highway it almost open all the way up .. luckily I noticed and stop to shut it down before something bad happened More
by Tpereira1991333
Employees Worked With
