Herb Chambers Ford of Braintree - Service Center

Great service. Adam was great and kept me informed on everything done with my car. Can't thank them enough for how i was treated. Adam was great and kept me informed on everything done with my car. Can't thank them enough for how i was treated. More

So we had a trip home planned from Raynham MA to Brooklyn NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. We got a hotel as it was already late and called Herb Chambers Ford Braintree Saturday AM 1st thing and spoke to the GM Scott Lewis who put us in touch with Drew Bailey in Service who said he would take us in immediately, however he was not sure they had a Actuator for a 2007 in stock and getting one, on a Saturday may be difficult. Enter Dan O'Leary the Part and Service Manager who said that he did not have one in stock but said he would do a search and would call us back. It was not 15 minutes later when he said he found one and to drive there which we did. Drew greeted us warmly and we were on our way home in 1 hour. Scott, Drew and Dan saved our weekend and we could not thank them enough! More

Always as promised,on time repairs ,with total communication through the repair process, thank you communication through the repair process, thank you More

The service agent Jack was very helpful, respectful and patient with my concerns in regarding my car. patient with my concerns in regarding my car. More

The Manager Derek was. informative and very Nice. The Mechanic, Dave Rossini was great as usual. I can’t say enough good things about Herb Chambers Service. informative and very Nice. The Mechanic, Dave Rossini was great as usual. I can’t say enough good things about Herb Chambers Service. More

Herb Chambers Ford of Braintree, provided excellent service, on my last visit. Drew was exceptional. He was extremely professional and courteous. He communicated effectively,in terms of cost of servi service, on my last visit. Drew was exceptional. He was extremely professional and courteous. He communicated effectively,in terms of cost of service and what was to be expected. I would highly recommend this dealership and the team for all your automotive service needs. More

Overpriced compared to other ford dealers and vey poor customer service at the Service department! customer service at the Service department! More

Paul and the staff at Herb Chambers were fast and efficient everything was done quickly and on time as always They are the best at what they do and i will recommend them to anyone that needs service efficient everything was done quickly and on time as always They are the best at what they do and i will recommend them to anyone that needs service on their Ford More

The service department has always been quick to service my vehicle on short notice. Excellent my vehicle on short notice. Excellent More

I have used this dealer several times and I have been completely satisfied. They are very friendly, courteous. They always keep you informed while you are wsiting. completely satisfied. They are very friendly, courteous. They always keep you informed while you are wsiting. More