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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
834 Reviews

834 Reviews of Herb Chambers Ford of Braintree - Service Center

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September 18, 2023

Work is done right and timely Service advisor doesn't try to sell things that are not needed. All around great service and not overpriced. More

by r1427642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Sep 18, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We're grateful for your support and look forward to your next visit!

September 18, 2023

The people in service at Herb Chambers Ford do a fantastic job when they service my vehicle. Prompt, courteous, professional and friendly. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Jay Larkin, Drew Bailey, Paul Martin
Sep 21, 2023 -

Herb Chambers Ford of Braintree responded

Hi Albert! We're glad to know our service team at Herb Chambers Ford of Braintree met your expectations with their prompt and friendly service. Thanks for the positive feedback!

September 15, 2023

We have to travel 2. 5 hours to get to Chambers, including a ferry ride! It is well worth the effort. The extensive work, including a recall, was well done, in a timely ma More

by Islander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate the effort you make to visit us at Herb Chambers Ford of Braintree! It's great to know that our service and communication meet your expectations. We look forward to seeing you again, ferry ride, and all! Safe travels until then.

September 15, 2023

This was our first time bringing our used 2004 Ford F150 to the dealership for an oil change and a battery replacement. The service was done in a timely manner and checking out was a breeze with the cashier More

by dhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to have you as a new member of our Herb Chambers Ford of Braintree family! It's great to know that your first service visit went smoothly. We look forward to assisting with any future needs for your F-150.

September 14, 2023

Paul Martin kept me informed of the progress of my repair. He was polite and professional. More

by Flander571
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Sep 15, 2023 -

Herb Chambers Ford of Braintree responded

Hey Flander, thank you for the positive review! We're delighted to hear that Paul kept you informed and displayed professionalism throughout your repair process. We'll see you next time! Have a great ride!- The Herb Chambers Ford of Braintree Team

September 12, 2023

The staff was friendly, helpful and knowledgeable. Working with Jack N. was pleasant. The waiting area was clean More

by ediers125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree, and that Jack N. was able to assist! Thanks for the feedback on our clean waiting area too - we appreciate it!

September 11, 2023

I was attended to in a cordial and professional manner. All I came in contact with were very friendly and professional. More

by Ronzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Sep 14, 2023 -

Herb Chambers Ford of Braintree responded

Hey Ronzo, we're glad to know you had a friendly and professional experience with our team at Herb Chambers Ford of Braintree. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 11, 2023

Great service, fast reliable repairs on Ford. Quick diagnostic review of problem with Ford vehicle. More

by L.jmarshall.neit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Ford of Braintree responded

Hey Neit, thank you for the positive review! We're happy to hear that you had a positive experience with our service repairs at Herb Chambers Ford of Braintree. We'll see you next time! Safe travels!

September 07, 2023

Oil change service was quick and efficient. Recommended additional services which I will do in next service. No pressure from service advisor to do right away. Thank you! More

by edb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 08, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know that you had a quick and efficient oil change service at Herb Chambers Ford of Braintree! We appreciate your feedback and look forward to seeing you on your next visit! Safe travels!

August 31, 2023

Cyndi was phenomenal. Very personable and kept us informed through every step. Very professional and will definitely come back More

by Kellicatstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 01, 2023 -

Herb Chambers Ford of Braintree responded

Hey Kelli, thank you for the positive review! We're glad to know that Cyndi provided you with such a great service experience at Herb Chambers Ford of Braintree. We appreciate your support and hope to see you again! Safe travels!

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