Herb Chambers Ford of Braintree - Service Center

The service department is professional, knowledgeable about owner’s concerns and quick to find best possible solutions including pricing. Paul followed up and delivered about owner’s concerns and quick to find best possible solutions including pricing. Paul followed up and delivered More

Would have gone lower if I could have . Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two weeks later. I drop my van off on the sixth after the two week delay where it just sat there with nothing goin on no call so I called them last Tuesday when I was told they needed 2 more days so I said no problem. Called back today the 18th the van still has not been looked at !! So needless to say I’m going to pick it up and will be taking it elsewhere. I find it entertaining that they were able to do the brakes for $845 and yet they couldn’t look at the transmission two weeks later which is what it was in there for the Steeler ship is a complete joke and I wouldn’t take a scooter here. I mean, if when I called last week, they just said it’s gonna be a couple of weeks that would’ve been one thing but they told me two days and then when I asked him to give me the vehicle back and put me on the list for the transmission technician, I was told ““ we have a lot of cars before you. I asked him when that was going to be looked at, and he said I cannot tell you that this is not the way to do business at all. I mean car dealerships are really in the tank. It’s so bad , needless to say, I have an appointment at another dealership and I just bought a new van hooray to me and I would’ve bought it from them if they were smart More

I bought my car here and have used the service center for years. I've never been disappointed. Excellent work at fair prices. years. I've never been disappointed. Excellent work at fair prices. More

Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. seen on time. Service completed and car returned as I left it. Will visit again. More

It is convenient to my home. The personnel is always courteous and helpful. I wish loud cell phone conversations were prohibited in the waiting room. The personnel is always courteous and helpful. I wish loud cell phone conversations were prohibited in the waiting room. More

I have been coming to this dealership for a long time. I have bought most of my vehicles here. I received the best service today that I ever have her name was Cindy. There was not much of a wait everythin I have bought most of my vehicles here. I received the best service today that I ever have her name was Cindy. There was not much of a wait everything went smooth and quick. More

For my first experience with Herb Chambers Ford was excellent. Derek Venter whom I delt with was professional and prompt in expediting the repairs to my vehicle. excellent. Derek Venter whom I delt with was professional and prompt in expediting the repairs to my vehicle. More

From start the service was very good and Jack was pleasant and helpful he has been in the past pleasant and helpful he has been in the past More

The service department are always very helpful and friendly. They take the time to answer all questions for me. friendly. They take the time to answer all questions for me. More

Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. great finding and correcting the issue. More