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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
849 Reviews

849 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 18, 2024

Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

by Paulhansen154@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Feb 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you found our team at Herb Chambers Ford of Braintree helpful and knowledgeable. Your feedback is appreciated, and we'll make sure it gets passed along!

February 16, 2024

Cindy was great, had my Explorer in for regular service and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasa More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

Hi Brian, we're glad to know Cindy provided you with great service during your visit to Herb Chambers Ford of Braintree. We appreciate the positive feedback and hope to see you again soon! Drive safely!

February 16, 2024

Paul noticed my long overdue inspection sticker. I had no idea. Thanks for the save. HCF exceeded expectations per usual. More

by The Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Paul was able to assist you with your inspection sticker at Herb Chambers Ford of Braintree. Thanks for the review and we'll continue striving to exceed expectations!

February 16, 2024

Great friendly service, easy to make appointment, and work completed promptly ahead of schedule. Not taking my lease anywhere else unless it's an emergency out of town. More

by Grover72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to serving any future needs!

February 15, 2024

Recently bought a vehicle here and experience was great,had to get service done and Paul was excellent. More

by mac33987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know your experience at Herb Chambers Ford of Braintree was a positive one! It's great that Paul could assist you with the service. Thanks for choosing us and leaving this review!

February 15, 2024

performed repair in a timely manner and made sure work was performed satisfactorily. Pointed out any other possible problems. More

by spcolesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

Thanks for the positive feedback, spcolesy! We're glad to know our team at Herb Chambers Ford of Braintree was able to assist you effectively and efficiently. Stay in touch if there's anything else we can help with!

February 12, 2024

I had a problem with engine oil light, sensor was relaxed and oil changed. Very happy with Derek and the Mechanic Dave Rossini. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Drew Bailey
Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know Derek and Dave Rossini were able to assist with your engine oil light issue at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

February 10, 2024

Paul was great, he kept in touch regularly during the week my car was at the service department More

by emily.racicot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

Emily, we're pleased to hear that Paul provided you with great service and kept you updated throughout the week. Thank you for sharing your experience, and we hope to see you again in the future! Safe travels!

February 07, 2024

Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Feb 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

February 02, 2024

Auto Service Review Where do I start! My first appointment at the Braintree Herb Chambers service center was great! Service writer Matthew Burns was extremely professional and was able More

by mbchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Burns
Feb 02, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that your first visit at Herb Chambers Ford of Braintree was a positive one! It's great to see Matthew and our team provided you with professional, friendly service. We look forward to seeing you again for future services on your 2014 Ford Escape!

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