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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
834 Reviews
Call Service Center (781) 848-1350

834 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 04, 2024

The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

January 03, 2024

Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. More

by bobn320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew J
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Bobn! We're delighted to know that your first experience with us at Herb Chambers Ford of Braintree was excellent! We look forward to being your family dealership. Safe travels in your new car!

January 01, 2024

The service at Herb Chambers Ford of Braintree was great. Easy to make an appointment and the service was great! The dealership & service department are so efficient and easy to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Tom, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Ford of Braintree efficient and easy. We look forward to serving you again! Safe travels!

December 30, 2023

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lewis , Jay Larkin, Drew Bailey, Paul Martin
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 29, 2023

Absolutely great service. Never have an issue with Braintree Herb Chambers. Customer for life. Thank you More

by Zsimpsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Z Simpsoniii! We're delighted to know that you had such a positive experience with us at Herb Chambers Ford of Braintree. Thanks for being a loyal customer!

December 28, 2023

Fast, efficient and courteous. Kept me informed each step of the way. I'm a happy customer! More

by jackiebreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Jackie! Thank you for the five-star review and kind words about our service team at Herb Chambers Ford of Braintree! We'll see you next time!

December 22, 2023

Took me in last minute. Very responsive and thorough it’s my go to ford dealer will be back again. More

by matthewtyack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Herb Chambers Ford of Braintree responded

We're grateful for your support, Matthew! Thanks for the kind review and we'll see you next time here at Herb Chambers Ford of Braintree!

December 22, 2023

Am very satisfied and pleased with the service I received Cindy is very professional with her job it’s my second service I got with her and very pleased. More

by lcooper1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Dec 22, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad to know you had a great experience with Cindy at Herb Chambers Ford of Braintree! It's wonderful that she could assist you for the second time. We appreciate your feedback and look forward to serving you again in the future!

December 14, 2023

Clean and open service center. Easy to bock service online. Person I dealt with was very friendly and knowledgeable. More

by Paul M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Herb Chambers Ford of Braintree responded

Hi Paul! We're glad to know that you found our service center at Herb Chambers Ford of Braintree clean and accessible. Thanks for the positive feedback about our online booking system and friendly staff!

December 11, 2023

Service people very friendly. Easy to talk to. They helped me plan my vehicles future service schedule. More

by Ksirois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Herb Chambers Ford of Braintree responded

Hey Ksirois, thank you for the 5-star rating! We're glad to know our team at Herb Chambers Ford of Braintree was able to assist you with your vehicle's future service schedule. We look forward to serving you again!

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