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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
834 Reviews

834 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 15, 2024

performed repair in a timely manner and made sure work was performed satisfactorily. Pointed out any other possible problems. More

by spcolesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

Thanks for the positive feedback, spcolesy! We're glad to know our team at Herb Chambers Ford of Braintree was able to assist you effectively and efficiently. Stay in touch if there's anything else we can help with!

February 12, 2024

I had a problem with engine oil light, sensor was relaxed and oil changed. Very happy with Derek and the Mechanic Dave Rossini. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Drew Bailey
Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know Derek and Dave Rossini were able to assist with your engine oil light issue at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

February 10, 2024

Paul was great, he kept in touch regularly during the week my car was at the service department More

by emily.racicot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

Emily, we're pleased to hear that Paul provided you with great service and kept you updated throughout the week. Thank you for sharing your experience, and we hope to see you again in the future! Safe travels!

February 07, 2024

Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Feb 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

February 02, 2024

Auto Service Review Where do I start! My first appointment at the Braintree Herb Chambers service center was great! Service writer Matthew Burns was extremely professional and was able More

by mbchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Burns
Feb 02, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that your first visit at Herb Chambers Ford of Braintree was a positive one! It's great to see Matthew and our team provided you with professional, friendly service. We look forward to seeing you again for future services on your 2014 Ford Escape!

January 31, 2024

I love the service here. Everything was professional & the service was fairly quick & easy. Thank you More

by Qmungo247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 01, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a quick and easy experience at Herb Chambers Ford of Braintree! Thanks for your kind words about our service. We appreciate it!

January 26, 2024

Brought my Explorer there for basic oil change tire rotation has always excellent service. Cindy was very good. Communicated very well More

by Deddie2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy R
Jan 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our service department at Herb Chambers Ford of Braintree. We'll be sure to pass your kind words along to Cindy and the team! Thanks for choosing us for your Explorer's maintenance needs.

January 25, 2024

I had wonderful, professional and well completed service. Everyone in the service department was attentive More

by SandyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Hi Sandy! We're delighted to know that you had a wonderful experience with our service department at Herb Chambers Ford of Braintree. Thank you for your kind words!

January 25, 2024

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Jay Larkin, Courtney Blundell, Drew Bailey, Paul Martin
Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 13, 2024

This was my first experience here, after dealing with a Ford dealership in Michigan for 45+ years. I was pleased with the friendliness and efficiency. More

by LEATHERMANMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE
Jan 16, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that your first experience with us at Herb Chambers Ford of Braintree was a positive one! We appreciate the kind words about our friendly and efficient service. Thank you for choosing us!

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