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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
834 Reviews

834 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 23, 2024

Definitely a great dealership, unbelievable how I was treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I wil More

by Pvezina61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that our team at Herb Chambers Ford of Braintree made your experience a great one! We strive for flexibility and top-notch service. Looking forward to seeing you again in the future!

February 22, 2024

Jack was the best! Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten More

by jimbabweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Herb Chambers Ford of Braintree responded

Jim, we're delighted to know that Jack provided you with an A++ service at Herb Chambers Ford of Braintree. We appreciate your kind words and look forward to serving you again in the future!

February 20, 2024

I brought my car in for “ The Works” and a recall repair. The work to be done was supposed to take up to 4 hours. I stayed and was prepared to stay. I was pleasantly surprised when my car was done in 3 hours More

by angeladisharoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Herb Chambers Ford of Braintree responded

Angela, we're glad to know that our team at Herb Chambers Ford of Braintree was able to get your car serviced promptly. Thanks for choosing us and sharing this positive review! Safe travels!

February 20, 2024

I appreciate the fact Herb Chambers Service Department takes the time to explain the service they provide and complete a thorough inspection of my car. I always feel good leaving there knowing I was treat More

by djstives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and a “boss” who stepped in and helped out. Good stuff!
Feb 28, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Cindy and our team at Herb Chambers Ford of Braintree were able to assist you with your oil change needs. Thanks for recommending us, we appreciate it! Safe travels!

February 18, 2024

Very friendly and thorough staff. Asked if I wanted a brake light bulb replaced. I did not even know it was out. The Braintree location was very clean, especially the bathrooms. Than More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 19, 2024 -

Herb Chambers Ford of Braintree responded

Mark, we're glad to know our team at Herb Chambers Ford of Braintree was able to provide you with thorough and friendly service. We appreciate your feedback about the cleanliness as well! Thank you for visiting!

February 18, 2024

Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

by Paulhansen154@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Feb 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you found our team at Herb Chambers Ford of Braintree helpful and knowledgeable. Your feedback is appreciated, and we'll make sure it gets passed along!

February 16, 2024

Cindy was great, had my Explorer in for regular service and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasa More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

Hi Brian, we're glad to know Cindy provided you with great service during your visit to Herb Chambers Ford of Braintree. We appreciate the positive feedback and hope to see you again soon! Drive safely!

February 16, 2024

Paul noticed my long overdue inspection sticker. I had no idea. Thanks for the save. HCF exceeded expectations per usual. More

by The Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Paul was able to assist you with your inspection sticker at Herb Chambers Ford of Braintree. Thanks for the review and we'll continue striving to exceed expectations!

February 16, 2024

Great friendly service, easy to make appointment, and work completed promptly ahead of schedule. Not taking my lease anywhere else unless it's an emergency out of town. More

by Grover72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to serving any future needs!

February 15, 2024

Recently bought a vehicle here and experience was great,had to get service done and Paul was excellent. More

by mac33987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know your experience at Herb Chambers Ford of Braintree was a positive one! It's great that Paul could assist you with the service. Thanks for choosing us and leaving this review!

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