Herb Chambers Ford of Braintree - Service Center

Great fast nice always keeping you up to date with your car had one problem quick fix great service car had one problem quick fix great service More

Paul was very professional , he kept me fully involved. Happy to work with him. Thank you Happy to work with him. Thank you More

I initially stopped at this dealership to get my sticker done, but I ended up getting new tires (since they were 12 years old) and brakes too. I already knew my vehicle was due for this work, but I kept pos done, but I ended up getting new tires (since they were 12 years old) and brakes too. I already knew my vehicle was due for this work, but I kept postponing for lack of time or funds. Jake, the service consultant who handled my car intake, was knowledgeable and helpful. He offered me ride to the nearby mall, which I thought was a nice service/gesture, but I chose to stay on premises. I sipped some tea, had an apple (that they thoughtfully provided) and did some remote work in the waiting area while my car was serviced. They even provided a phone charger, upon request (as my phone battery was dying). Overall, my experience here was great and I recommend this service center. I’ll likely be back there soon for my next oil change, which was offered complimentary; they don’t do price matching, but they worked with me to make up for the price difference, as the services I received were a little over what I expected from my regular/previous dealership (which was running a deal on tires at the time). More

Great experience today having my car serviced at Herb Chambers Ford Braintree. Thank you Paul! Chambers Ford Braintree. Thank you Paul! More

Great customer service, very helpful answering all questions. Great mechanics that talk to you about what’s needed. questions. Great mechanics that talk to you about what’s needed. More

Paul Martin communicated extremely well with me on the service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! More

The dealership has always been upfront with problems they find and fixes the issue in a timely manner. find and fixes the issue in a timely manner. More

Efficient courteous and highly professional Paul was very helpful throughout the whole process thanks again I would recommend you to others helpful throughout the whole process thanks again I would recommend you to others More

Arranged appointment for oil change with Jack. Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard d Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard did not require additional service at this time. I feel strongly that Jack and Herb Chambers Ford can be trusted and do not try to convince customers that more work is needed, when it is not necessary, unlike the previous Ford dealer I used to go to nearby. More

Upfront honest and not pushy. Could have sold me to do more work on vehicle but worked within my parameters. Nice job Could have sold me to do more work on vehicle but worked within my parameters. Nice job More