Back

Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

Sort by
February 02, 2024

Auto Service Review Where do I start! My first appointment at the Braintree Herb Chambers service center was great! Service writer Matthew Burns was extremely professional and was able More

by mbchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Burns
Feb 02, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that your first visit at Herb Chambers Ford of Braintree was a positive one! It's great to see Matthew and our team provided you with professional, friendly service. We look forward to seeing you again for future services on your 2014 Ford Escape!

January 31, 2024

I love the service here. Everything was professional & the service was fairly quick & easy. Thank you More

by Qmungo247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a quick and easy experience at Herb Chambers Ford of Braintree! Thanks for your kind words about our service. We appreciate it!

January 26, 2024

Brought my Explorer there for basic oil change tire rotation has always excellent service. Cindy was very good. Communicated very well More

by Deddie2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy R
Jan 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our service department at Herb Chambers Ford of Braintree. We'll be sure to pass your kind words along to Cindy and the team! Thanks for choosing us for your Explorer's maintenance needs.

January 24, 2024

I had wonderful, professional and well completed service. Everyone in the service department was attentive More

by SandyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Hi Sandy! We're delighted to know that you had a wonderful experience with our service department at Herb Chambers Ford of Braintree. Thank you for your kind words!

January 24, 2024

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Digirolamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 13, 2024

This was my first experience here, after dealing with a Ford dealership in Michigan for 45+ years. I was pleased with the friendliness and efficiency. More

by LEATHERMANMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE
Jan 16, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that your first experience with us at Herb Chambers Ford of Braintree was a positive one! We appreciate the kind words about our friendly and efficient service. Thank you for choosing us!

January 04, 2024

The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

January 03, 2024

Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. More

by bobn320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew J
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Bobn! We're delighted to know that your first experience with us at Herb Chambers Ford of Braintree was excellent! We look forward to being your family dealership. Safe travels in your new car!

January 01, 2024

The service at Herb Chambers Ford of Braintree was great. Easy to make an appointment and the service was great! The dealership & service department are so efficient and easy to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Tom, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Ford of Braintree efficient and easy. We look forward to serving you again! Safe travels!

December 29, 2023

Absolutely great service. Never have an issue with Braintree Herb Chambers. Customer for life. Thank you More

by Zsimpsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Z Simpsoniii! We're delighted to know that you had such a positive experience with us at Herb Chambers Ford of Braintree. Thanks for being a loyal customer!

...
11
...