Herb Chambers Ford of Braintree - Service Center

I have had a very pleasant experience purchasing my car 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy! 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy! More

Cindy was really helpful in identifying what needed to be repaired on the car engine.. repaired on the car engine.. More

Courteous knowledgeable and nice people to work with regarding car issues. Keeps the customer updated on car issues regarding car issues. Keeps the customer updated on car issues More

Cindy at Herb Chambers service department in Braintree is the best. She is professional, courteous and has the ability to explain what’s happening to my truck and how long it’s going to take in ways that I u the best. She is professional, courteous and has the ability to explain what’s happening to my truck and how long it’s going to take in ways that I understand. I actually seek her out when I make my service appointments because I know I’m going to get great service from her. In the past, I have gone to other dealerships service departments, and always felt like they were talking down to me, like I wouldn’t understand what’s happening to my truck, which made me not really trust them. I have never felt that way with Cindy, and that’s why I keep coming back to Herb Chambers Service department in Braintree. More

Individual attention. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. More

Herb Chambers of Braintree, is a wonderful Ford dealership, which great, experienced, and caring sales and service staff, and excellent customer service. Diane Miller, my Sevice Advisor, was a ple dealership, which great, experienced, and caring sales and service staff, and excellent customer service. Diane Miller, my Sevice Advisor, was a pleasure to work with, took care of every detail, and was very responsive and knowledgeable. The vehicle recall and other repairs they performed on our vehicle went very smoothly from start to finish, including the excellent complimentary rental they arranged with door-to-door service via Enterprise!! More

I brought my Escape there for a noise in the back end. After a few visits and lots of money spent, the noise was not fixed. Soon I stopped going there, but one of my visits they put my back seats down to After a few visits and lots of money spent, the noise was not fixed. Soon I stopped going there, but one of my visits they put my back seats down to have someone listen for the noise and when they put the seat back up they damaged the seat buckle and did not replace saying it was still usable. I spent a few thousand dollars and still have the noise and a broken seat belt. More

Prompt professional service. These guys are the best. Just what you are looking for in a service department. These guys are the best. Just what you are looking for in a service department. More

I brought my 2020 F150 to herb chambers ford Braintree. On second visit back for burning oil. They diagnosed my engine that it need to be replaced. They covered fill cost of rental. I would highly recommen On second visit back for burning oil. They diagnosed my engine that it need to be replaced. They covered fill cost of rental. I would highly recommend them More

I have had great experiences at dealership my service adviser Jack is excellent they keep you informed about the service they are performing on your vehicle adviser Jack is excellent they keep you informed about the service they are performing on your vehicle More