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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
797 Reviews

797 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 20, 2024

Service Advisor, Derek Ventre, was excellent. Met all my needs. I depend on knowledgeable service advisors and Derek is in that category. More

by Jkwadland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
November 17, 2024

Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Humberd
Nov 19, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

November 15, 2024

Service was very professional My service advisor looked into all concerns and was very accurate about the time This was my first service so it was significant More

by SpeeVulcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Herb Chambers Ford of Braintree responded

Hi SpeeVulcan, we're delighted to hear that your first service experience at Herb Chambers Ford of Braintree was a positive one! We look forward to serving you again! Have a great ride!

November 13, 2024

Cindy was very good service was done in a timely manner had oil change and sticker More

by Ajm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 13, 2024 -

Herb Chambers Ford of Braintree responded

Hi Ajm! Thank you for sharing your experience! We're delighted to hear that Cindy provided excellent service and that your oil change and sticker renewal were handled promptly. We appreciate your feedback and look forward to serving you again soon at Herb Chambers Ford of Braintree!

November 11, 2024

Helpful, fast, efficient, friendly, quality work. Cindy was very helpful and will go the distance for you. Will bring my car back More

by Fuzzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 12, 2024 -

Herb Chambers Ford of Braintree responded

Fuzzion, we're delighted to hear Cindy and the team at Herb Chambers Ford of Braintree provided such a positive experience. We look forward to seeing you again for your car needs!

November 07, 2024

I've purchased 3 cars from Herb Chambers in Braintree and their service department is a huge reason for that. The service has always been stellar and seems better every time I go. Cindy got me checked in qui More

by Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 08, 2024 -

Herb Chambers Ford of Braintree responded

Miles, thank you for your continued trust in Herb Chambers Ford of Braintree! We're delighted to hear that Cindy and our service team have consistently provided stellar experiences. We look forward to serving you again soon!

November 05, 2024

Quick, responsive and doesn’t make it feel like you need unrequired vehicle maintenance s More

by Thedcmigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Herb Chambers Ford of Braintree responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Ford of Braintree

November 01, 2024

They were very informative as to what work they had to do on my vehicle. More

by mariefarmer401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Ford of Braintree responded

We appreciate the fantastic review, Marie! Thank you for coming to Herb Chambers Ford of Braintree!

October 30, 2024

Went in for routine service and to have two problems looked at. Service done ,two problems fixed with new battery. New problem with auto driver's window not working. Other than that great job. More

by mikew963
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
October 29, 2024

Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you More

by jlee1113@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!

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