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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,565 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,565 reviews

July 15, 2021

Long story short, ran in to some issues with my vehicle being repaired and Jay Larkin seen to it that I was completely satisfied with the end result, thanks for the help ! More

by LG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Jul 16, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy Jay could work everything out. Thank you for your positive feedback and for choosing Herb Chambers Ford of Braintree.

July 15, 2021

Fast and knowledgeable. Helped me save money by fixing what they could and not replacing everything that wasn’t necessary. It’s not cheap but you get what you pay for. Dave R. Is the best truck mechanic a More

by Montistonesculpture
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Dave
Jul 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Dave and the Herb Chambers Ford of Braintree team! We are thankful to have you as a customer.

July 11, 2021

Went in for a recall they did the bare minimum of looking into the issues says later have to pay to get it solved. Absolutely ridiculous More

by Esdrazgalvez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Larkin
Jul 27, 2021 -

Herb Chambers Ford of Braintree responded

Esdrazgalvez, Thank you for taking the time to provide feedback. However, I'm sorry that your experience was less than positive. I'm eager to better understand what happened and what we can do to make this right. Please reach out to me at your earliest convenience so we can resolve this issue. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

Sep 03, 2021 -

Esdrazgalvez responded

I will be coming in Tuesday each time I’ve attempted to call I’ve been told there no manager there. Brought car to a mechanic and he told me car has issues that should have been taken care of during open recall.

July 09, 2021

First time to the dealership with our new rv.Called in First time to the dealership with our new rv. Called in to set up a appointment and they scheduled me in within a week for a lube oil filter and a no More

by Ccwllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David. A mechanic
Jul 12, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Ford of Braintree

July 08, 2021

I trust the work at this location I come here all the time More

by Deejay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan, AJ
Jul 08, 2021 -

Herb Chambers Ford of Braintree responded

Your confidence in us makes our day! Thank you so much! - Herb Chambers Ford of Braintree

July 08, 2021

Had an emergency issue with my car. AJ fit my car in right away and had the repair done the next day. Also, helped me arrange for a rental car while the car was being fixed. More

by Kelleyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Cullinane
Jul 09, 2021 -

Herb Chambers Ford of Braintree responded

We're so glad AJ could help take care of these issues for you, Kelleyann! Thank you for trusting our team to provide five-star care! We hope to see you again! - Herb Chambers Ford of Braintree

July 08, 2021

Antwan was a pleasure to work with. Courteous & friendly. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. More

by jamiem223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Andy Andrews, Corey Casey, Jay Larkin
Jul 09, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Antwan and the Herb Chambers Ford of Braintree team! We greatly appreciate your business and review.

July 07, 2021

Extremely helpful and courteous . Connor was very professional and answered all of our questions and was extremely patient with our numerous questions. . I would recommend him to our family and frie More

by darcylarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis , Corey Casey
Jul 08, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us at Herb Chambers Ford of Braintree! We're so happy Connor could take care of you!

July 07, 2021

I have been going to this Dealership on and off for over 30 years when it was Dave Dinger. I now go there for the Service which is the best. More

by Timmy827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rossini, Jay Larkin
Jul 07, 2021 -

Herb Chambers Ford of Braintree responded

Your continued support and confidence in us have made our day! Thank you so much for being part of the Herb Chambers Ford of Braintree family for all these years! We will see you at your next service appointment!

Jul 07, 2021 -

Timmy827 responded

Thanks, See you next time.

July 01, 2021

The service team at Herb Chambers Ford in Braintree was attentive to my needs, professional, friendly and efficient; I couldn’t ask for better customer service! More

by cbringas2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan and Team
Jul 02, 2021 -

Herb Chambers Ford of Braintree responded

You make our job easy! We're so thankful for customers like you and appreciate this awesome five-star review! We'll see you next time! - Herb Chambers Ford of Braintree

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