Herb Chambers Ford of Braintree

I stopped in for an oil change without an appointment, I wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks More

I recently had to have my car serviced for a recall …. The car was thoroughly checked out & taken care of … It took a little longer than I expected but I was happy that it was done in a timely manner… The The car was thoroughly checked out & taken care of … It took a little longer than I expected but I was happy that it was done in a timely manner… The staff there were very nice & understanding because I kept bugging them re: when the car was going to be ready .. And just to mention.. this was the 2nd FORD ESCAPE IVE BOUGHT THERE & will continue to have my car serviced there … until I get my next car & have that car serviced @ HERB CHAMBERS… More

Jack, the employee who attended me there, was very helpful and charismatic. I highly recommend having him as an assistant. helpful and charismatic. I highly recommend having him as an assistant. More

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. Provided support as described and resolved all issues. Will use their service, support again. More

I just bought a 2022 F-350 Super Duty. This is the 10th vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always hon vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always honest and knowledgeable. I would say the most informed truck guy in New England. Extremely helpful and fair. He takes care of any problems before and after the sale. He makes buying a vehicle so easy. He takes the stress out of the whole process. He actually makes it fun. No BS. Now to make things even better, his son Connor is now employed there. What a fantastic father/son team. Connor has inherited his dads know how and good manners. A few month ago my wife wanted a pre owned Audi Q-5 with certain options. Very hard to to find. Scott brought 3 of them to the dealership in Brantree for her to choose from. She choose one. He took her old one and gave her a very fair trade and she drove away with her new one. This was during the pandemic. Considering the crazy prices dealerships were asking during that time, he gave her a very fair price for the new one and the trade. It’s always a pleasure doing business with Herb Chambers Brantree. I look forward to buying a new vehicle in the future. More

He was very helpful in explaining everything in detail to me. He was always checking in me. He was always checking in More

Great dealership. All the employees are wonderful. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. More

This is my third vehicle from Herb Chambers of Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . You get a fair price and great service! what more can i ask for. More

Christmas Eve morning my engine shut down. I had no hope of getting it repaired for Christmas. Had it towed to Herb Chambers. Four hours later much to my surprise I was driving home, repairs done. I thou of getting it repaired for Christmas. Had it towed to Herb Chambers. Four hours later much to my surprise I was driving home, repairs done. I thought I would be without my car the entire Christmas weekend. Thanks to the service person that didn't happen. Great job. More

They were very good at helping me understand the customer satisfaction program 21B10, 21N03, and 21N08 and how it works. Thanks for your patience, much appreciated ! satisfaction program 21B10, 21N03, and 21N08 and how it works. Thanks for your patience, much appreciated ! More