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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,449 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,449 reviews

May 18, 2024

Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. More

by Pfitness11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that you had a great experience with us at Herb Chambers Ford of Braintree! We always aim for timely and informative service. Thanks for your feedback, we appreciate it!

May 14, 2024

Went for one year check up, was done in one hour good service great job More

by josephgeso
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

May 08, 2024

Herb Chambers Ford Braintree is the best dealership. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service. More

by jv02169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that you had a positive experience with Scott, Jessica and the rest of our team at Herb Chambers Ford of Braintree. We strive for excellent customer service! Thanks for your review.

May 04, 2024

Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today! More

by Trish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Ford of Braintree responded

Trish, we're glad to know you had a smooth and efficient service experience at Herb Chambers Ford of Braintree. We appreciate your feedback!

May 01, 2024

Christopher Baron did an excellent job managing the sale of my Bronco Sport vehicle. He is a polite and patient man. More

by j.quatromoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Baron - excellent service.
May 02, 2024 -

Herb Chambers Ford of Braintree responded

J, it's great to know that Christopher provided excellent service during your Bronco Sport purchase at Herb Chambers Ford of Braintree. We appreciate the feedback and we're here if you need anything else!

April 27, 2024

Moved to Herb Chambers from Quirk (where I had an awful experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and re More

by Mgoughan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Regimbald
Apr 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Cindy and the rest of our team at Herb Chambers Ford of Braintree were able to provide you with a friendly and welcoming experience. Thanks for choosing us over Quirk!

April 25, 2024

Extra effort for customer satisfaction. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious. More

by Crogers70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 25, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know our team at Herb Chambers Ford of Braintree was able to assist with your warranty and ensure a satisfactory repair experience. Thanks for recognizing their professionalism and customer service!

April 19, 2024

Prompt and great service. I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service). More

by JR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you've had consistently great experiences with us at Herb Chambers Ford of Braintree! Thanks for your continued trust and support!

April 18, 2024

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More

by jomac23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for efficiency and great service! Thanks for your feedback.

April 16, 2024

Herb Chambers ford is a Great Dealership, Keith was awesome, he got the car we wanted to drive and answered all the questions we had. More

by cscott06413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jafri
Apr 17, 2024 -

Herb Chambers Ford of Braintree responded

Hi C Scott! We're glad to know that Keith was able to assist you in finding the perfect car at Herb Chambers Ford of Braintree. Thanks for your positive feedback and we hope you enjoy driving your vehicle!

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