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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,558 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,558 reviews

April 08, 2022

Great service team. Friendly, kept me updated, no pressure, helpful explanation and advise. Car feels great after! More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your kind review and hope to see you again in the future. Take care!

April 07, 2022

Service was great, I was able to get an appointment right away and I was updated all throughout the repairs. More

by figsy1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Herb Chambers Ford of Braintree responded

We are so glad we could make the experience at our service center great! Thank you for rating us five stars! - Herb Chambers Ford of Braintree

April 06, 2022

Clean,efficient,courteous and knowledgeable ! Paul, my service advisor kept me informed of me cars progress More

by 49bowditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin, Jay Larkin
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Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Paul & the Herb Chambers Ford of Braintree team with your business! We hope we have the opportunity to serve you again in the future!

April 05, 2022

I was in today for maintenance on my Ford F-150 and had great service and was in and out in no time. They also have a nice clean waiting area with coffee. The device rep was Drew he took great care of thin More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy Drew could make this a great experience, Bill! We look forward to assisting you again! Thank you for coming to Herb Chambers Ford of Braintree!

April 04, 2022

Friendly and knowledgeable staff, high quality service, and great pricing. I only trust my truck here! More

by LIZGIRL55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, David Rossini
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Apr 05, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your support and look forward to your next visit!

March 30, 2022

I received great service. Drew was very professional and showed concern about my car and my safety. I will take my car to Ford again and will work with Drew. More

by ptwaters1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Mar 30, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Drew provided you with 5-stars! See you next time at Herb Chambers Ford of Braintree!

March 29, 2022

My visit to the service department was very beneficial. I receive my service in a timely fashion. More

by darlene hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Mar 30, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree, Darlene! We appreciate your feedback and hope to see you again next time!

March 27, 2022

The service department was great to deal with. They made the process of getting my truck serviced and recall work easy. The service manager kept us updated wiith the status of the repairs. More

by oninem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
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Mar 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate the positive feedback about your experience and hope we have the opportunity to serve you again in the future. Take care!

March 24, 2022

Friendly assistance and explanation of their products and services. I will use Drew and Ford again. More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew M Bailey
Report | Print
Mar 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christopher! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and look forward to seeing you again in the future!

March 24, 2022

Excellent service. Drew took very good care of me. Very professional. My problems were taken care of quite efficiently. More

by Edic41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Mar 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the excellent review! We're glad Drew took great care of you and we hope to see you again next time here at Herb Chambers Ford of Braintree!

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