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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

December 05, 2021

I have always had a good experience with this dealership. The service representative was friendly and very knowledgeable. Always an easy time. More

by B_robbins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Dec 08, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We appreciate your continued support and look forward to seeing you at your next visit!

December 05, 2021

Always a nice experience They listen to you and are very Always a nice experience They listen to you and are very friendly I have bought 5cars from them Jay Larkin is excellent More

by captronmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Report | Print
Dec 08, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We're truly grateful for your loyal business and look forward to your next visit!

December 04, 2021

Paul Martin was courteous and professional and explained the vehicle services well. I had my Explorer service completed in a timely manner. More

by Mccarthysteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Dec 07, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Paul and the Herb Chambers Ford of Braintree team with your Explorer! We hope we have the opportunity to serve you again in the future!

December 02, 2021

Herb Chambers customer service is the best and great place for your Ford repair service More

by Carey Robinson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
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Dec 02, 2021 -

Herb Chambers Ford of Braintree responded

We're happy the Herb Chambers Ford of Braintree team gave you such excellent care, Carey! Thank you for rating us five stars!

December 02, 2021

Herb chambers was extremely efficient and their service was great. I was expecting a long waite but my vehicle was back in hand within the hour! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin, service advisor
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Dec 03, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for reviewing your visit, John! We appreciate your positive feedback and hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

November 29, 2021

Khoa (Jack) very helpful explaining my repair’s to me. Khoa (Jack) very helpful explaining my repair’s to me. Very pleasant, & Courteous young man. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Report | Print
Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

We're so glad to hear it! Thank you for coming to Herb Chambers Ford of Braintree, Cathy!

November 29, 2021

Quick and easy drop off and pick up service. Exactly what was advertised. Same day. More

by jpadams87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your business! We hope to see you again next time!

November 29, 2021

Very friendly staff and helpful. They went above and beyond to help us and got eight back to us when we had questions. More

by macdond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian mcdermott
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Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

We appreciate your wonderful feedback about our team! Thank you for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if there's anything else we can do for you!

November 24, 2021

Comfortable and friendly. Jack in service was amazing. I really appreciate his help and thoroughness More

by TEEtee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Report | Print
Nov 29, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Jack earned your 5-stars! See you next time!

November 23, 2021

Everyone I dealt with was professional and polite. The work on my vehicle was originally estimated to take 3-4 days but it was done in 2. More

by Jcmcgrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service department
Report | Print
Nov 23, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that our team at Herb Chambers Ford of Braintree could do a great job for you! Thank you for your review!

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