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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,558 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,558 reviews

May 19, 2022

Excellent, friendly and knowledgeable service. Started on time and finished early. Very accommodating. New customer. Very satisfied. More

by annecelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
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May 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

May 18, 2022

I had a great experimce, I was well informed on what was going on with my truck and the resolution More

by Mdonoghue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Mdonoghue responded

Jack was very helpful and informative

May 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing the details of your experience! We're happy that Jack provided you with excellent feedback regarding your vehicle's issues. See you next time at Herb Chambers Ford of Braintree!

May 18, 2022

Made appointment for service, my experience was very easy all questions were taken care of,service was excellent. I have been there a few times for service and always had great service. More

by JLUNA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
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May 18, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 18, 2022

I got a flat tire while traveling to Braintree from out of town. They took me in and fixed it even though I had no appointment and they were swamped. They really saved the day. More

by Cgeoffroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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May 18, 2022 -

Herb Chambers Ford of Braintree responded

This is what we like to hear! We're so happy that our team was able to step-in during your time of crisis! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 16, 2022

Did the oil change in a timely manner the price was good and I was out of there inside of hour More

by Briansullivan52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 16, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Brian! We're so happy that we provided you with an excellent service appointment! See you next time at Herb Chambers Ford of Braintree!

May 15, 2022

Best service for any type of repair or just an oil change quick and efficient More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre, Jay Larkin
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May 17, 2022 -

Herb Chambers Ford of Braintree responded

Hi Mike, thank you for sharing your review! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

May 13, 2022

Really great experience, everything was very efficient and there was no pressure at any point. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher A
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May 13, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Stephanie! We're happy that we provided you with a stress-free appointment! See you next time! -Herb Chambers Ford of Braintree

May 07, 2022

Paul the service rep was very professional and explained everything . My car was ready when he said it would be .a pleasant experience . More

by afoley8720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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May 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit here at Herb Chambers Ford of Braintree! Paul & the team look forward to serving you again in the future!

May 04, 2022

Drew was great, very responsive to all my questions. Would highly recommend Herb Chambers Ford and their service department. Drew made the whole process easy. Thanks Drew! More

by Ameg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 05, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Drew took great care of you during your recent visit and we look forward to seeing you next time here at Herb Chambers Ford of Braintree!

May 02, 2022

Friendly, professional and efficient staff. Waiting room comfortable and clean. Easy to get appointment. I am pleased with the service. More

by MoH5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 04, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the excellent feedback! We appreciate you visiting us here at Herb Chambers Ford of Braintree and hope we have the opportunity to serve you again in the future!

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