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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

December 30, 2021

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. More

by rogtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A. Nguyen, Jay Larkin
Dec 30, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that Herb Chambers Ford of Braintree could earn your business! Thank you so much!

December 29, 2021

I just bought a 2022 F-350 Super Duty. This is the 10th vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always hon More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
Jan 03, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad you found the perfect 2022 F-350 Super Duty here, Matt! The Herb Chambers Ford of Braintree team appreciates you being a loyal customer and is grateful to have your business! We look forward to continuing this great relationship for years to come! Thank you!

December 27, 2021

He was very helpful in explaining everything in detail to me. He was always checking in More

by Rpmalicia1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Dec 29, 2021 -

Herb Chambers Ford of Braintree responded

Our team appreciates the shoutout! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 25, 2021

This is my third vehicle from Herb Chambers of Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . More

by rpmulvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Richard Trieber, Jay Larkin
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you! It's great to hear that the Herb Chambers Ford of Braintree team has provided five-star care! We look forward to seeing you at your next appointment!

December 25, 2021

Great dealership. All the employees are wonderful. Marcelo was great got job done fast and didn’t pull no punches. Told me what I needed how much and how long and was done on time. More

by Ableappliance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

We're happy Marcelo and our team gave you such excellent care during your visit! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

December 24, 2021

Christmas Eve morning my engine shut down. I had no hope of getting it repaired for Christmas. Had it towed to Herb Chambers. Four hours later much to my surprise I was driving home, repairs done. I thou More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep 5 stars
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Kevin, We're so happy to hear our team could help you have a great Christmas with your vehicle all fixed up! We appreciate you being part of the Herb Chambers Ford of Braintree family and are grateful to you for the fantastic feedback! Thank you for leaving your review!

December 23, 2021

They were very good at helping me understand the customer satisfaction program 21B10, 21N03, and 21N08 and how it works. Thanks for your patience, much appreciated ! More

by dennisjtinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoa A Nguyen
Dec 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review, Dennis! We were happy to walk you through all that the customer satisfaction program has to offer. Thank you for choosing Herb Chambers Ford of Braintree!

December 23, 2021

Herb chambers of Braintree has a great staff. I traded and purchased in one short visit. More

by dreganmasonry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor, Corey Casey
Dec 27, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy to hear it! Thank you for coming to Herb Chambers Ford of Braintree!

December 21, 2021

Clean and well organized. Friendly staff too! They make you feel comfortable during the process of buying a car. More

by ErichBlank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jafri , Corey Casey
Dec 22, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for this awesome feedback! We appreciate you trusting Herb Chambers Ford of Braintree with your business and look forward to serving you again in the future!

December 18, 2021

👍🏻👍🏻👍🏻👍🏻👍🏻 The Works Oil Change service was excellent. The work was done quickly and I was contacted when my car was ready. More

by Wjb
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Dec 20, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

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