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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,558 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,558 reviews

June 09, 2022

Very friendly people In the future I would check there inventory when I am in the buying market again More

by Richarddrouin77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris baron
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Jun 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for rating Herb Chambers Ford of Braintree five stars, Richard! We're happy we made your purchase experience so great!

June 09, 2022

Paul Martin was my service advisor when I brought my car in for a climate control issue. He was polite, and very helpful. Timely informed me when the repairs were done. Great guy….Well done! More

by At442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Paul took great care of you throughout this experience and we'll be sure to share your kind words with him. Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope we can be of service again in the future!

June 09, 2022

Never had a problem. Dropped off van get a text telling me it’s done More

by Iculymo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your business! We look forward to serving you next time!

June 09, 2022

Had to really rush to get to crucial appointment and got the rush job done on time More

by cenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Herb Chambers Ford of Braintree

June 08, 2022

Employees were friendly and pleasant. Service was very efficient and took less than forty five minutes. More

by Stodd1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with the Herb Chambers Ford of Braintree team! We hope we have the opportunity to serve you again in the future!

June 06, 2022

Jack kept me posted at every step of the process. I was very pleased and appreciative More

by Gshorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Herb Chambers Ford of Braintree responded

We strive to be excellent. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us. - Herb Chambers Ford of Braintree

June 03, 2022

Oil change done in timely manner. . Kao very polite and accommodating.. one if the best experiences More

by Kathy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kao
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Jun 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree, Kathy! We appreciate your positive feedback and hope to see you next time!

June 03, 2022

Drew Bailey went above and beyond to assist us and help resolve our questions when we went to Herb Chambers. It was the best customer service experience we have had with an organization. Thank you, Drew! More

by ODfam6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you so much for choosing Herb Chambers Ford of Braintree. We're glad we were able to help and look forward to assisting you with your future automotive needs. - Herb Chambers Ford of Braintree

June 03, 2022

I found Excellent communication and quality workmanship timely performance I will use herb chambers again. More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road. - Herb Chambers Ford of Braintree

June 02, 2022

Great service department. Prompt and courteous. In and out quickly. Highly recommend them for service needs More

by DK32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
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Jun 03, 2022 -

Herb Chambers Ford of Braintree responded

We're so pleased we could make the experience easier for you and provide five-star care to you! Thank you for being a loyal Herb Chambers Ford of Braintree customer!

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