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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

January 19, 2022

I have always had my vehicles serviced by Herb Chamber Ford Braintree,MA. They provide an exceptional service. They care very much for the safety and well being of the customer. Due to their dedication to More

by Bandrew829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Jan 19, 2022 -

Bandrew829 responded

I had my wife’s Ford Explorer service at Herb Chamber. My appointment was for 1:00 PM. When I arrived on time they took my vehicle immediately. I requested a oil change. Tire rotation. A Mass. Inspection. They completed all three in 45 minutes. Another exceptional job. This is the reason I take my vehicle to them. Thank you Herb Chamber Ford.

Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

It's so awesome to hear that the Herb Chambers Ford of Braintree team could continue to provide five-star care to you! Thank you for being a loyal customer!

January 18, 2022

Very pleased with service. Founded a very quick and efficient. Service was very courteous and informative More

by jmg449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

It's so great to hear the team has helped you enjoy your visit to Herb Chambers Ford of Braintree! Thank you for rating us five stars!

January 17, 2022

Stopped in because they are virtually across the street from my office. I wanted to discuss the Ford Maverick. I worked with a sales rep who was seeming new(ish), discussed what I wanted based on a build I More

by protectmyprivacy6.9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone Else
Jan 31, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review of Herb Chambers Ford of Braintree. I regret to hear of the experience you dealt with while visiting our dealership. Our team strives for excellence in pricing and customer service each and every time. I would love to speak further about this matter so I can try to better understand what happened and make it right. I look forward to hearing from you. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

January 17, 2022

Always helpful everyone is attentive easy payment system alway send me messages or text keeping me informed More

by touchiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We appreciate your business and look forward to your next visit!

January 17, 2022

I had my vehicle serviced and had the pleasure to work with Marcelo, he did an amazing job with my vehicle. I am super happy with his help and service and will recommend Marcelo to my friends for all thei More

by gloria.guevara1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo, Jay Larkin
Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're glad to hear Marcelo took great care of you & your vehicle and we appreciate you recommending him to your friends. Take care and we'll see you next time here at Herb Chambers Ford of Braintree!

January 16, 2022

Great service super friendly and very knowledgeable. Makes car buying an easy experience. Thank you More

by skeefe16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Lewis
Jan 19, 2022 -

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope to see you again in the future!

January 16, 2022

Jack, Gloria and Frankie were great!I pulled in on time Jack, Gloria and Frankie were great! I pulled in on time , they answered all of my questions and still finished all their work earlier than I thought More

by johnmcgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Digirolamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie, Jack and Gloria , Andy Andrews, Corey Casey, Jay Larkin
Jan 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, John! We're so happy that Jack, Gloria, and Frankie earned your 5-stars! We appreciate your service, and look forward to seeing you next time at Herb Chambers Ford of Braintree!

January 14, 2022

Always gets it done & resolved problem. Easy leave overnight have it looked at early am. More

by PSpeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Jan 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing Herb Chambers Ford of Braintree! We appreciate your business and look forward to seeing you next time!

January 13, 2022

The service was great and friendly staff members all around. I would highly recommend them More

by Dina.meuse-stillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 13, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We hope to see you again next time here at Herb Chambers Ford of Braintree!

January 10, 2022

I serviced my full size bronco on Monday and the service was great. I had questions about other things that was not part of my service and all my questions were answered and explained. Also service complet More

by Sn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D..... Five stars, Jay Larkin
Jan 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your honest comments! We're so happy that we earned your high rating, and hope you consider our team for your future service needs! -Herb Chambers Ford of Braintree

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