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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

February 10, 2022

Marcelo provided excellent service. When I had a problem with a poorly reattached part after maintenance, he got it straightened out right away. More

by kiwoxmns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Feb 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We're glad Marcelo was able to get the issue sorted out for you and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting Herb Chambers Ford of Braintree with your business and please don't hesitate to reach out if we can be of assistance again in the future!

February 09, 2022

Excellent service, efficient with the time and friendly staff. I highly recommend the Braintree service store. More

by michaelrg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your positive feedback and look forward to seeing you next time!

February 09, 2022

The service I received at Herb Chambers Ford of Braintree was excellent. The friendly staff was from the first phone call to the checking out. Thank you More

by lovenannie65
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
February 09, 2022

I brought my vehicle in for service. Everyone at this dealership makes me feel at home. I have another dealership closer to home but the staff at Herb Chambers in Braintree seem much more knowledgeable. More

by Brockton Frank
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're so glad our team continues to earn your business and we look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 08, 2022

The service department wouldn't apply the fee to look at the car to the repair work which was close to $800. This is typical practice and McGovern Ford said they would but the car was already there. They More

by Not a Herb Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcelo
Mar 04, 2022 -

Herb Chambers Ford of Braintree responded

Hello, I have read your review, and am sorry to learn of your disappointment. We appreciate you as a customer and would like the opportunity to discuss this with you further. Please reach out at your earliest convenience. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

February 07, 2022

Just overall great service and was kept updated on my truck. My concerns were verified by the tech Ian were repaired truck is running great now ☺️ More

by Casp481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Pierce, Jay Larkin
Feb 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your truck! It was truly our privilege to serve you and we hope to see you again in the future. Take care!

February 05, 2022

I have always been treated great and very happy with the service provided. I’ve been coming to Herb Chambers for 15 years More

by Psgoodale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Jay Larkin
Feb 08, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 04, 2022

The service at Chambers Ford in Braintree MA has been easy to schedule and the staff very helpful. I couldn’t be happier with the way I’ve been treated by my service advisor. I’ll be back for my next se More

by Kevin.dorney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback, Kevin! We look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 04, 2022

Excellent serviceVery efficient Finished the job in a Excellent service Very efficient Finished the job in a timely manner Courteous staff Vey proffesional More

by Stenhousep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 08, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Ford of Braintree! We appreciate your business and hope we have the opportunity to serve you again in the future!

February 03, 2022

I have been going there for many years. They have always been very satisfying. Great atmosphere for waiting area. More

by joanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa, Andy Andrews, Jay Larkin
Feb 04, 2022 -

Herb Chambers Ford of Braintree responded

Hi Joanie, thank you for taking the time to share your experience working with our team at Herb Chambers Ford of Braintree! See you next time!

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