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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

April 26, 2022

The service advisor was friendly and efficient. I did not have an appointment, but he was able to look at me vehicle anyways. More

by swise7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KHOA Nguyen
Apr 27, 2022 -

Herb Chambers Ford of Braintree responded

We're happy you had a great experience and that we could fit you in! Thank you for rating us five stars! - Herb Chambers Ford of Braintree

April 25, 2022

Great People, great customer service, @ a fair price. No complaints here. See Ahmed, Courtney, and Brandon they were a great team to work with! More

by danp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed
Apr 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Ahmed, Courtney, and Brandon earned your 5-stars! We appreciate you as an honest customer! See you next time at Herb Chambers Ford of Braintree!

April 21, 2022

Always helpful, sticks to their service price. Very knowledgeable. Had me in and out in no time. More

by KAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Apr 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your wonderful feedback and look forward to your next visit!

April 19, 2022

Professional and courteous All work completed in a timely fashion I was kept apprised of when my vehicle would be ready More

by jc
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

jc responded

Keep up the fine work

Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Ford of Braintree Team

April 19, 2022

Completed work early and completely. Suggested other work that needed to be done. They were able to take care of that as well. Very happy with service More

by Leomanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It means a lot to hear that you're happy and we hope to see you again next time here at Herb Chambers Ford of Braintree!

April 18, 2022

Service Advisor Derek Ventre was outstanding. He understood what was happening with my truck and got it serviced immediately. More

by mgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
Apr 19, 2022 -

Herb Chambers Ford of Braintree responded

Hello - thank you for taking the time to share your experience working with Derek at Herb Chambers Ford of Braintree! He is a huge asset to our team and we're happy that you had the opportunity to work with him!

April 11, 2022

Professional, efficient, pleasant, and friendly. I received Fair and helpful service from Amed and Brandon in Sales. Also Drew in service had a great attitude. Thank You all for making it an easy de More

by bowescarpentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Apr 12, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your confidence in working with Amed, Brandon, and Drew at Herb Chambers Ford of Braintree! We look forward to seeing you next time!

April 11, 2022

I like the service quick repair I recommend people to the dealership for service not More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Apr 12, 2022 -

Herb Chambers Ford of Braintree responded

We're glad you had a great experience! Thank you for recommending us! - Herb Chambers Ford of Braintree

April 08, 2022

Great service team. Friendly, kept me updated, no pressure, helpful explanation and advise. Car feels great after! More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your kind review and hope to see you again in the future. Take care!

April 08, 2022

My experience was excellent. I switched to the dealer for service and parts because I could not get an appointment in Norwood. I have had excellent service since day 1. The agent More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! Our team is truly honored to receive your support and we look forward to your next visit here at Herb Chambers Ford of Braintree!

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