Back

Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,437 reviews

July 27, 2022

My experience with the Service Department at Herb Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use More

by Pcyry66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Herb Chambers Ford of Braintree responded

This makes our day to hear that the service team has given you such excellent care! Thank you for trusting us with your Ford vehicles! We look forward to continuing to provide five-star care next time! - Herb Chambers Ford of Braintree

July 26, 2022

The Service was excelente as always is! We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much More

by Armando Landing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent
Jul 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs, Armando! We look forward to your next visit!

July 18, 2022

I worked with Paul today and he was fantastic he texted me pictures while the job was underway and was very professional More

by Mperkinsunh3240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Herb Chambers Ford of Braintree responded

We are proud to read what a great experience you had! Thank you for taking the time to let us know. - Herb Chambers Ford of Braintree

July 17, 2022

Very professional experience never had to wait for someone for come and help someone was always there. More

by DJGriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing this wonderful feedback! We're so glad you came to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

July 14, 2022

Another job well done at Herb Chambers service Dept in Braintree. Marcelo is highly knowledgeable and is also extremely polite and friendly. A refreshing combination in this world that seems to be filled More

by BobStrav
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Jul 15, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for this incredibly kind review! Marcelo, Jay & the rest of the team are truly honored to receive your support and look forward to seeing you next time here at Herb Chambers Ford of Braintree! Take care!

Jul 16, 2022 -

BobStrav responded

You’re quite welcome. I’ve always believed in giving credit where credit is due!

July 13, 2022

Service and staff were fantastic. They were friendly and informative. They went above and beyond. More

by Tom Arnitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review of our team, Tom! We appreciate your business and hope we have the opportunity to work with you again in the future. Take care! - Herb Chambers Ford of Braintree

July 12, 2022

Service department took care of the issue I had They acted professional and handled things in a timely manner More

by whkhockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Jul 12, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind comments! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

July 11, 2022

Dan norian in parts was great. Clean place and fast service. Why do i need 15 words More

by Rvcamping35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Jul 11, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're honored to hear that Dan could assist you and we hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs!

July 07, 2022

I've leased 5 F150s from Herb Chambers 4 from Nathaniel ,so Ibelieve that says enough. Otherwise I would not have gone back. More

by l.j.cars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Ford of Braintree responded

It means so much to hear that Nathaniel has earned your business all these years! We value you as a Herb Chambers Ford of Braintree customer! Thank you!

July 07, 2022

I had a one o’clock appointment and was taken immediately. I was told it would be approximately one hour for my service and at two o’clock I was walking out the door, Everyone was very courteous More

by Dgannon310
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

...
41
...