Herb Chambers Ford of Braintree

Fast efficient, friendly service. Made the sales process smooth and very easy. From a video tour of the vehicle form Jillian, Eric making it happen and Ed and Chuck delivering these a Made the sales process smooth and very easy. From a video tour of the vehicle form Jillian, Eric making it happen and Ed and Chuck delivering these are great folk! Couldn't have asked for better, great car, decent price and excellent service. Would recommend and shop again. More

Marcelo was very knowledgeable and professional. He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy m He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy moving forward. More

The service department took me in on an emergency response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful fo response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful for the excellent service! More

Brought my car in for "the works", a recall and a state inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bou inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bought the car (used car) from them with the tint on it and they have done the last two inspection stickers on it. (I didn't tint the windows). The service writer told me "to bring it to a gas station because they don't have cameras like they do at the dealership" which is just a lie! At that point I just hung up on him while he was still talking. Don't lie!! Richard Teevens More

Received great service an oil change, tire rotation and inspection sticker. Everyone was courteous. Would recommend Herb Chamber service department for your service needs. Pleasure doing business with and inspection sticker. Everyone was courteous. Would recommend Herb Chamber service department for your service needs. Pleasure doing business with and can’t wait till my next service More

Great place! They always fit me in when I need something done. The guys at the desk and the service manager Jay are all amazing! They always fit me in when I need something done. The guys at the desk and the service manager Jay are all amazing! More

Extremely friendly and easy going staff, Definitely recommend! Marcelo helped me and he was great! recommend! Marcelo helped me and he was great! More

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. He made the appointment for me. Service was great. I’ll keep coming back. More

Customer service / technicians were prompt and helpful. Spent a good amount of time with me , didn’t feel rushed. Spent a good amount of time with me , didn’t feel rushed. More

Paul Martin in service is awesome! Great communication and follow up. Highly recommend - ask for Paul! Great communication and follow up. Highly recommend - ask for Paul! More