Back

Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,437 reviews

November 08, 2022

Marcelo was very helpful and kept me informed on the status the whole time. Fixed the car quickly. More

by nanah100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Nov 09, 2022 -

Herb Chambers Ford of Braintree responded

Marcelo and the team are happy to hear that your visit was so enjoyable! We look forward to assisting you next time! Thank you! - Herb Chambers Ford of Braintree

November 04, 2022

Paul the service technician and Casey in the part's department was great to deal with. More

by faystave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind comments - we'll be sure to share them with Paul & Casey! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

November 02, 2022

A great customer focused team in their service department. Will definitely be a repeat client at this Braintree location! More

by ainemairem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Herb Chambers Ford of Braintree responded

Having a loyal customer like you means a lot to us! Thank you for leaving your five-star review for Herb Chambers Ford of Braintree!

November 01, 2022

I enjoyed purchasing my vehicle from Herb Chambers Ford. The Sales Person Nathaniel really made this enjoyable and answered all my questions. More

by Bjanati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Nathaniel made your purchase a pleasant one and we hope you enjoy the new vehicle. Please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Ford of Braintree Team

November 01, 2022

The staff was great! , Khoa kept me up to date on my timeline, He answered all of my questions. I love going to Herb Chambers for my vehicle needs More

by IRiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your business! Khoa & the team appreciate your kind review and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

October 31, 2022

Service at Herb Chambers has kept my 2012 F150 going for over 260,000 miles More

by adepaoli70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with the care of your F-150! We're grateful for your continued support and look forward to your next visit!

October 31, 2022

On time and very professional. I will be back for other service. Thank you service. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for giving us the opportunity to earn your business, Barb! We appreciate your kind feedback and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

October 30, 2022

My terrible journey with Herb Chambers Ford Braintree began in October 2019. I'm at the dealership to sign all paperwork for my new vehicle and they kept me waiting forever. I couldn't wait any longer so More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frankie Santiago
Nov 01, 2022 -

Herb Chambers Ford of Braintree responded

Hi JT, I'm sorry to see your negative rating and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

October 26, 2022

I would like to thank the entire crew in the service department. They worked hard, diagnosed even better, & returned my 2016 Ford Edge to like new. I will be beck there to complete 2 more recommen More

by Vincenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the techs in the department
Oct 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We're so happy that our technicians earned your 5-stars! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

October 21, 2022

Paul Martin made my first trip to Braintree Service Center both Pleasant and Painless-- Service was Great and the coffee not bad either :)) Thank You More

by RANDYLUO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We're happy to hear Paul made the experience a pleasant one for you and we hope you'll be visiting us again in the future. Take care!

...
36
...