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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,437 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,437 reviews

November 29, 2022

It was very easy to schedule the appointment online, and when showing up, I was promptly taken in. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Tony! We appreciate you trusting the Herb Chambers Ford of Braintree team with your service needs and hope you'll be visiting us again in the future!

November 24, 2022

Drew was very helpfull to me on my recent visit to Braintree,explained my problem to me,had my car ready early day before Thanksgiving. More

by 42bigmaggie144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We're so glad Drew had the opportunity to assist you during your visit and we hope you won't hesitate to reach out if our Herb Chambers Ford of Braintree team can be of service again in the future!

November 22, 2022

They do try to please their customers as best they can in their service department. More

by j51257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review! We appreciate you trusting the Herb Chambers Ford of Braintree team with your service needs and look forward to your next visit!

November 21, 2022

Great service by Marcelo 10 months ago he believed m when I described a big problem with battery wear down related to hookups with trailer..he had ford central reprogrammed software and it fixed the pro More

by Richard.cambria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
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Nov 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience working with Marcelo at Herb Chambers Ford of Braintree! We're so happy that he was able to fix your issue!

November 19, 2022

Drew. How many more words do I need to put here achieve the number fifteen. More

by Catlover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
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Nov 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review. We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

November 18, 2022

Marcelo was a pleasure to deal with and promptly completed work on my car. Nothing but good things to say about Herb Chambers - I recently leased a car from the Herb Chambers Honda in Dorchester and More

by kyle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
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Nov 21, 2022 -

Herb Chambers Ford of Braintree responded

Kyle, thank you so much for trusting the Herb Chambers automotive family with your business! We're happy to hear Marcelo took great care of you during your recent visit here at Herb Chambers Ford of Braintree and we hope our team can be of service to you again in the future!

November 17, 2022

They always treat me like a valued customer and care about my needs and my vehicles. More

by The Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Ford of Braintree was such a positive one. We hope to see you back!

November 12, 2022

Good customer service explained what needed to be done. Very Informative never had a bad experience with Service Dept. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Herb Chambers Ford of Braintree responded

We are so happy to hear that your experience with our team was worthy of a five-star rating, Cathy! Thank you for taking the time to leave us your great review! - Herb Chambers Ford of Braintree

November 10, 2022

Great dealership. Everyone has always been very friendly and helpful and the service has been exceptional. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful five-star review, Dave! We're so happy you are a Herb Chambers Ford of Braintree customer!

November 09, 2022

Had a good experience quick easy and friendly. Got my car faster than expected in service More

by ML89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Report | Print
Nov 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We appreciate the positive feedback and hope to see you again next time!

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