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Herb Chambers Ford of Braintree
Braintree, MA
1,436 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,436 reviews
December 16, 2022
Great place to do business with service is good and the service people are excellent service people are excellent More
by mcmahanjjm49
December 16, 2022
Did my recall from the time I first entered the dealership to when I left was only 1/2 hour. Great job. dealership to when I left was only 1/2 hour. Great job. More
by triebster
Employees Worked With
December 16, 2022
This was the quickest service to date. We service 2 fords with Herb Chambers Ford and Khoa does a great job each time. We service 2 fords with Herb Chambers Ford and Khoa does a great job each time. More
by EP
Employees Worked With
December 16, 2022
The service was good but I was very disappointed when i got home and noticed that the mechanic replaced one of my new $20 a piece lug nuts with a bottom of the line crappy lug nut. No explaination given. N got home and noticed that the mechanic replaced one of my new $20 a piece lug nuts with a bottom of the line crappy lug nut. No explaination given. Not only that but my back seat was left down and open to the trunk, huh. That's shoddy and shady to me. The little things count as much as anything else. Also he broke an abs sensor when doing a break job that I had to pay for and wait one week for repair. More
by francis
Employees Worked With
December 14, 2022
Parts and maintenance didn’t ask if I had a car code, they just assumed and locked my key in my car. I had to than ask the front desk minutes before they closed to call me a cab which costed me 40$ back they just assumed and locked my key in my car. I had to than ask the front desk minutes before they closed to call me a cab which costed me 40$ back and forth at 9pm after a long day work to get my spare key. Y’all need to ask about door codes and not assume More
by do
Employees Worked With
December 13, 2022
Khoa A did a great job servicing my car! ! This Dealership is the best one around!! I never have any concerns when I bring my car here!! ! This Dealership is the best one around!! I never have any concerns when I bring my car here!! More
by klg2020
December 12, 2022
Drew was helpful, professional, and friendly. I’m Looking forward to my next service appointment, instead of dreading it. Thanks! I’m Looking forward to my next service appointment, instead of dreading it. Thanks! More
by Cen10ial
Employees Worked With
December 12, 2022
My experience with Herb Chambers was very pleasant. All the workers were very helpful and knowledgeable All the workers were very helpful and knowledgeable More
by sflamott
December 12, 2022
Marcelo provided me with great service explaining to me what costs would be and updated me while I was waiting anything that technician found wrong or i needed. I'm a tough person to satisfy, but Marcelo h what costs would be and updated me while I was waiting anything that technician found wrong or i needed. I'm a tough person to satisfy, but Marcelo had me leaving very satisfied with the service provided to me. he's a great representative for Herb Chambers. More
by Paul B
Employees Worked With
Marcelo Laurent
December 10, 2022
New to ford booked online for an alignment on fordpass was shocked to hear after the work was done that those are FORD's pricing not the dealer should have been adjusted and needs to be fixed or explain i was shocked to hear after the work was done that those are FORD's pricing not the dealer should have been adjusted and needs to be fixed or explain it so nobody else gets a bill they wasn't expecting and the guy that helped me I have no issue with More
by lpage2799
Employees Worked With
Marcelo Laurent
