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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,436 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,436 reviews

December 29, 2022

The staff was friendly and did a nice job of explaining the services to be performed on the vehicle. More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Jan 10, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! Our Herb Chambers Ford of Braintree team appreciates your support and looks forward to serving you again next time!

December 28, 2022

Kind ,kind, fun,problem solve,anwser phone call rapid ,carring,cordious, costomers firt, smile, make costomers happy More

by Julien Binjour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Dec 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback, Julien! -Herb Chambers Ford of Braintree

December 28, 2022

i came into the showroom and told them i was interested in a used car More

by firefox7420001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! -Herb Chambers Ford of Braintree

December 24, 2022

Drew was very helpful in dealing with a frustrating situation. I appreciate his flexibility! Thanks Drew! More

by Pedrogolab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Herb Chambers Ford of Braintree responded

Drew and our team are glad you enjoyed the experience here! Thank you for being a Herb Chambers Ford of Braintree customer!

December 24, 2022

Service was great and very fast. Great waiting area. Staff was friendly and welcoming! Great job! More

by kurtbailey85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

kurtbailey85 responded

Great service!

Dec 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, Kurt! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

December 23, 2022

Information about what my car needed and costs was clearly given. I was shown the stats on the tires I was buying. I was told they could also complete the recall work. Everything was done so professio More

by p.carelli@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Chambers Ford of Braintree responded

This is what we love to hear! We appreciate your 5 stars and look forward to seeing you next time at Herb Chambers Ford of Braintree!

December 22, 2022

Nate was a very friendly and quick! ! He definitely knew his stuff!!! He made the entire process fun and easy… More

by sullyd60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Herb Chambers Ford of Braintree responded

We are happy to hear about this experience! Thank you for leaving Nate and Herb Chambers Ford of Braintree this awesome review!

December 22, 2022

Herb Chambers Ford service in Braintree has always been top notch. I never go anywhere else. Drew, my service rep, was so helpful and honest about what I needed to get my son’s car road worthy. Thank yo More

by tompaola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, Tom! We're so happy that Drew and the rest of our team provided you with an excellent visit! -Herb Chambers Ford of Braintree

December 22, 2022

Pleasant experience, Khoa was very polite and took care of my needs very efficiently, He was nice to drive my car around to me. More

by Redradroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoa
Dec 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your 5 stars! We're so happy that Khoa provided you with an excellent service appointment! -Herb Chambers Ford of Braintree

December 20, 2022

Easiest process very accommodating helpful and extremely understanding in a difficult time. Would highly recommend More

by Linetherriault73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed
Dec 21, 2022 -

Herb Chambers Ford of Braintree responded

This is what we love to hear! Thank you for your recommendation! -Herb Chambers Ford of Braintree

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