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Herb Chambers Ford of Braintree
Braintree, MA
1,436 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,436 reviews
January 20, 2023
Nate actually asked about and cared about my specific needs. I felt like he wanted to get me into ‘my truck’, and not just ‘a truck’. needs. I felt like he wanted to get me into ‘my truck’, and not just ‘a truck’. More
by Christian
January 19, 2023
The people are friendly, the service was fast. New ball joints in the explorer went quicker than I was originally told it would. They notified me right in the beginning of the outstanding recall New ball joints in the explorer went quicker than I was originally told it would. They notified me right in the beginning of the outstanding recall (ball joints) and said they could do it. This and all I was in for was an oil change. Exceptional service right there…. Place is clean, right down to the bathroom. More
by warrendmw
January 18, 2023
I had the pleasure of meeting the service department representative, I believe his name was Tom last Thursday night. My 2011 Ford Ranger XLT pickup 6 cylinder was only giving me 7 miles per gallon! When representative, I believe his name was Tom last Thursday night. My 2011 Ford Ranger XLT pickup 6 cylinder was only giving me 7 miles per gallon! When I bought it 6 months ago I was getting 20 plus! I agreed to the $200 diagnostic fee, and when I went back to pick it up the next day Tom explained to me that there was nothing wrong with my truck! He asked me some questions pertaining to a remote start which I have, but never use, and asked me of my practices regarding idling. Well, I certainly idle an hour or two a day by virtue of my job. The Simple Solution was, don't idle! Well, he refused to charge me the $200 diagnostic fee that I had agreed to because he said he didn't do anything for me! They now have a customer for life!🙂 More
by Irishwhispa
Employees Worked With
A second man I believe was a mechanic, came in during the conversation and made recommendations.
January 17, 2023
Wonderful service. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. More
by Rose
Employees Worked With
Other Employees :
Jay Larkin, Marcelo Laurent
January 13, 2023
Jack Nguyen has fantastic customer service skills and I know my vehicle is in good hands with him. I highly recommend this dealership. know my vehicle is in good hands with him. I highly recommend this dealership. More
by Tshack503
Employees Worked With
January 12, 2023
I am very happy with the service. They are Very Professional and Quick service Thank you They are Very Professional and Quick service Thank you More
by binh.le
Employees Worked With
Other Employees :
Jay Larkin, Marcelo Laurent
January 12, 2023
Marcelo did an excellent job of keeping us up to date on the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. More
by Tom
Employees Worked With
Marcelo Laurent
January 11, 2023
Great service! Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. More
by flo19752000
Employees Worked With
