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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,457 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,457 reviews

October 07, 2024

It was a simple and enjoyable experience. They made it seem easy. Will definitely go back More

by mpm078
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Ford of Braintree responded

We're happy to hear you had a smooth experience with our team here at Herb Chambers Ford of Braintree! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

October 06, 2024

Very helpful staff, courteous. Explained everything but over everything and very nice people to talk to. More

by Paul.mcculley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Oct 07, 2024 -

Herb Chambers Ford of Braintree responded

Paul, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with such helpful and courteous service. Thank you for sharing your feedback!

October 05, 2024

Great service department…Jack Nguyen was very helpful in fitting me in for an appointment. Wouldn’t take my car anywhere else for service. More

by Gracebmcm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Herb Chambers Ford of Braintree responded

Hi Grace, we're delighted to hear that Jack and our service department at Herb Chambers Ford of Braintree provided such a positive experience! Thank you for trusting us with your vehicle, we look forward to serving you again! Safe travels!

October 03, 2024

Service Manager took me without an appointment. Service desk very courteous, helpful. Service desk called me several times to keep me informed about repairs. Mechanic very patient: explained in More

by forbesdewinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, mechanic
Oct 04, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with such attentive and informative service. Thank you for sharing this feedback and please don't hesitate to reach out if we can assist you again in the future!

September 29, 2024

Helped me with trade in and getting a new truck off the lot in one day More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 01, 2024 -

Herb Chambers Ford of Braintree responded

Russ, we're so glad our Herb Chambers Ford of Braintree team was able to assist you quickly & efficiently with your new truck! Thank you for your business and please don't hesitate to reach out if there's anything else we can do for you!

September 26, 2024

Awesome customer service. Fast and efficient. Worked with me through the whole process. Suggested things I needed to get done on the car, though I didn't get it was not pushin More

by Wiriamjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller
Sep 26, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the fantastic feedback! We're glad to hear our team at Herb Chambers Ford of Braintree provided efficient and supportive service. We appreciate your recommendation!

September 26, 2024

Excellent service. Was expecting car to take a long time to be fixed and it was finished in 2 days More

by Caroline55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers Ford of Braintree responded

We're glad we could return your vehicle to you faster than expected, Caroline! Thank you for being a loyal Herb Chambers Ford of Braintree customer!

September 25, 2024

This is the second time I’ve had the pleasure of working with Chris. Chris and the entire team were great! More

by Debmar719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baron
Sep 26, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Chris and the team at Herb Chambers Ford of Braintree provided you with another great experience! Thanks for your continued support!

September 25, 2024

The people at Herb Chambers Ford treat me like I am their only customer. Thank you for taking such good care of my vehicle. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Herb Chambers Ford of Braintree responded

Albert, we're delighted to hear you always feel well taken care of at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

September 22, 2024

Herb Chambers Ford of Braintree was very accommodating taking my car without a prior appointment. Had the works done and it was done exceptionally well. More

by Gjmozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to hear that our team at Herb Chambers Ford of Braintree could accommodate you and provide exceptional service! Thanks for sharing your experience with us.