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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,436 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,436 reviews

February 10, 2023

Great service good hours of operation knowledge service writers. That’s nine words thank you More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for coming to Herb Chambers Ford of Braintree, Bob! We look forward to seeing you back in the future!

February 09, 2023

Excellent experience, stayed a few minutes late for me to pick up. All employees were professional and friendly. More

by Melodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the excellent review! We appreciate you trusting the Herb Chambers Ford of Braintree team with your service needs and hope to see you again next time!

February 08, 2023

Khoa was super helpful. When I was picking up my car from being serviced I remembered another minor issue I needed help with. He was able to fix it right then and there. More

by Drea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoa A
Feb 09, 2023 -

Herb Chambers Ford of Braintree responded

Thank you so much, Drea! Khoa and the team appreciate you leaving us this wonderful review and look forward to seeing you again! - Herb Chambers Ford of Braintree

February 07, 2023

Jack Nguyen was great. From the very first call, all way thru the end, keeping me updated at all times. More

by PatA2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate the wonderful feedback, Pat, and can't wait to share it with Jack! Thanks for trusting Herb Chambers Ford of Braintree with your business and please don't hesitate to reach out if we can be of service again in the future!

February 06, 2023

I was pleased with the fact that they took my car in one day after I called to get an appointment. More

by Jmalden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

February 03, 2023

No surprises or hidden costs. Work to be done (diagnostics) explained beforehand and done as outlined. Car delivered when promised - all around very good work. More

by Dontsendmeanyothercrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Ford of Braintree team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

February 03, 2023

Fabulous customer service, got an appointment for a 5000 mile check up immediately. Wonderful, knowledgeable and helpful service advisors and the car was ready sooner than expected.. More

by carol.m.harlow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent
Feb 06, 2023 -

Herb Chambers Ford of Braintree responded

Our team appreciates your wonderful five-star review, Carol! Having you in the Herb Chambers Ford of Braintree family means so much to us! We look forward to seeing you again! Thank you!

January 31, 2023

Herb Chambers Ford in Braintree is a fantastic place for service. I have been there several times for service on my trucks and eventually bought a truck from them. I have never had the feeling that I have b More

by Mark.mahoney
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience working with Drew and the rest of our team at Herb Chambers Ford of Braintree! We look forward to seeing you next time at your next appointment!

January 27, 2023

They were extremely professional and kept me informed throughout the diagnostic service of my Bluetooth More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Herb Chambers Ford of Braintree responded

Thanks for sharing your experience, Brian! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Ford of Braintree Team

January 25, 2023

Great service and excellent work. Prices high, as expected for a dealer, but comes with warrantees as well. More

by Cssocc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review! Our Herb Chambers Ford of Braintree team appreciates your support and looks forward to serving you again next time!

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