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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,436 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,436 reviews

February 28, 2023

Great experience! The whole process was efficient and low pressure. I dealt with Nathaniel and Brandon. Nathaniel was personality plus and he made the whole process f More

by Lalamass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Herb Chambers Ford of Braintree responded

It means so much to hear that Nathaniel and Brandon helped make your experience great! We hope that you enjoy your new ride and look forward to seeing you in the future for all your automotive needs! Thank you so much for the five-star rating! - Herb Chambers Ford of Braintree

February 27, 2023

Low pressure, easy to deal with, and knowledgeable. Clean showroom quality used vehicle. Extra words to meet the 15 word minimum requirement to move one More

by Timp7379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Digirolamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baron
Mar 01, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind review! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

February 27, 2023

The staff at herb chambers Ford in Braintree ma were great when they servicing my Ford Expedition on Saturday More

by J ugent46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blundell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Mar 01, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate you trusting us with your Ford Expedition and look forward to seeing you again! Thank you! - Herb Chambers Ford of Braintree

February 27, 2023

We had an issue with a tire on a Thursday night and Jack and Jay quickly came to my rescue when Quirk said it was to late to address my concern....Jack said the Chambers Ford service department motto is "wh More

by Bronco Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Mar 07, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your excellent review! We're so happy that Jack and Jay provided you with top-notch service. Thanks again for your business and please don't hesitate to reach out if we can assist you with any future automotive needs! - The Herb Chambers Ford of Braintree Team

February 24, 2023

Great service and attentive staff, will be back again for additional needed service. Thank you More

by alva6776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Feb 27, 2023 -

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for being a Herb Chambers Ford of Braintree customer!

February 23, 2023

Very good customer service! ! Waiting time was perfect too! Pleasant atmosphere! The service advisor brought me my vehicle. Awesome!! More

by Georgio
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Feb 24, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree, Georgio! We appreciate your kind feedback and hope to see you again in the future!

February 16, 2023

Very Courteous and polite. Fast and efficient. Great service. Made you feel real comfortable. Thanks. More

by Bg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Ford of Braintree Team

February 13, 2023

Nate and others were very professional and friendly. They had everything ready to go to make picking ip the new car as quick as possible. More

by Judson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Herb Chambers Ford of Braintree responded

This is great to hear, Judson! Thank you for being a loyal Herb Chambers Ford of Braintree customer! Nate and the team will see you next time!

February 11, 2023

Herb Chambers Ford in Braintree is by far the best dealership for service on the South Shore. Transparent, quick and high quality. It’s the only place I’ll take my truck! More

by F150-NC2MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden - AJ
Feb 13, 2023 -

Herb Chambers Ford of Braintree responded

This is so great to hear! Thank you for trusting our team with your truck! - Herb Chambers Ford of Braintree

February 11, 2023

Herb Chambers Braintree Ford is mint in my book. They have the very best service center in the area with great technician's and mechanics. Aiden, my service advisor is top notch, I highly recommend More

by TheBeagle1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden , Jay Larkin, Marcelo Laurent
Feb 13, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! Aiden & the team are honored to receive your support and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

Feb 13, 2023 -

TheBeagle1458 responded

You're welcome, Herb Chambers of Braintree is Rockstar in my book

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