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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,498 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,498 reviews

July 09, 2023

It is convenient to my home. The personnel is always courteous and helpful. I wish loud cell phone conversations were prohibited in the waiting room. More

by clairestanton38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jul 11, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review, Claire! We're glad to hear that our convenient location and courteous staff have made your experience at Herb Chambers Ford of Braintree a pleasant one. We appreciate your feedback about cell phone conversations in the waiting room and will take it into consideration. Have a great day! - Herb Chambers Ford of Braintree

July 07, 2023

I have been coming to this dealership for a long time. I have bought most of my vehicles here. I received the best service today that I ever have her name was Cindy. There was not much of a wait everythin More

by Teri.valenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jul 10, 2023 -

Herb Chambers Ford of Braintree responded

Hi Teri! Thank you for your loyalty to Herb Chambers Ford of Braintree. We're delighted that Cindy provided you with exceptional service during your recent visit. We appreciate your kind words and look forward to assisting you again in the future! Drive safely!

June 30, 2023

For my first experience with Herb Chambers Ford was excellent. Derek Venter whom I delt with was professional and prompt in expediting the repairs to my vehicle. More

by Don't have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Venter
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Jul 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with us! We're glad that Derek provided excellent service and took care of your vehicle promptly. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day! - Herb Chambers Ford of Braintree

June 30, 2023

From start the service was very good and Jack was pleasant and helpful he has been in the past More

by richardoneill364
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review, Richard! Jack & the team look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

June 29, 2023

Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service More

by vincelakessr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
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Jun 30, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review! We're glad to hear that our Herb Chambers Ford of Braintree team provided you with excellent service and got you in and out efficiently. Jack is our valuable team member and will be happy to know this feedback. Drive safely, and we hope to see you again next time!

June 29, 2023

The service department are always very helpful and friendly. They take the time to answer all questions for me. More

by roseg13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review! We're glad to hear that our service department was able to assist you and provide helpful and friendly service. If you have any more questions in the future, don't hesitate to reach out. Have a great day!

June 28, 2023

Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. More

by jrichardi0191
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
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Jun 29, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback and kind words regarding Drew's excellent performance and successful resolution at Herb Chambers Ford of Braintree. We're thrilled to hear that our team met your expectations and delivered a satisfactory solution. We'll see you next time!

June 27, 2023

Very pleased with the service at Herb Chambers Braintree, especially Drew at the svc desk. More

by marciadesigndetails
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating and review! We're happy to hear that Drew and our team provided unparalleled customer service during your visit. We'll see you at your next service visit!-The Herb Chambers Ford of Braintree Team

June 26, 2023

They were very pleasant and professional. No pressure, honest, and got the deal done promptly. Would recommend this dealership to anyone. More

by davekupg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher A.
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Jun 27, 2023 -

Herb Chambers Ford of Braintree responded

Thanks for the great review! We're glad to hear that you had a pleasant and professional experience at Herb Chambers Ford of Braintree. We appreciate your recommendation, and we hope to see you again in the future!

June 25, 2023

Friendly personal salespeople Well informed on all aspects of buying a vehicle Made l shopping and financing easy More

by Ebloom
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad that you had such a positive experience with our sales team at Herb Chambers Ford of Braintree! Thank you for taking the time to leave us a great review. Have a fantastic day!

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