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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,557 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,557 reviews

February 15, 2024

Recently bought a vehicle here and experience was great,had to get service done and Paul was excellent. More

by mac33987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know your experience at Herb Chambers Ford of Braintree was a positive one! It's great that Paul could assist you with the service. Thanks for choosing us and leaving this review!

February 15, 2024

performed repair in a timely manner and made sure work was performed satisfactorily. Pointed out any other possible problems. More

by spcolesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Herb Chambers Ford of Braintree responded

Thanks for the positive feedback, spcolesy! We're glad to know our team at Herb Chambers Ford of Braintree was able to assist you effectively and efficiently. Stay in touch if there's anything else we can help with!

February 12, 2024

I had a problem with engine oil light, sensor was relaxed and oil changed. Very happy with Derek and the Mechanic Dave Rossini. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Drew Bailey
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Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know Derek and Dave Rossini were able to assist with your engine oil light issue at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

February 11, 2024

Professional, always kept in touch and wanted to make sure I was happy with my purchase More

by Drewburt31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

February 10, 2024

Paul was great, he kept in touch regularly during the week my car was at the service department More

by emily.racicot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Feb 12, 2024 -

Herb Chambers Ford of Braintree responded

Emily, we're pleased to hear that Paul provided you with great service and kept you updated throughout the week. Thank you for sharing your experience, and we hope to see you again in the future! Safe travels!

February 08, 2024

Easy peasy in and out no squabbling I knew what I could do and so did Chris, happy with the results More

by Komat1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Blundell
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Feb 08, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

February 07, 2024

Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
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Feb 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

February 02, 2024

Auto Service Review Where do I start! My first appointment at the Braintree Herb Chambers service center was great! Service writer Matthew Burns was extremely professional and was able More

by mbchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Burns
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Feb 02, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that your first visit at Herb Chambers Ford of Braintree was a positive one! It's great to see Matthew and our team provided you with professional, friendly service. We look forward to seeing you again for future services on your 2014 Ford Escape!

January 31, 2024

I love the service here. Everything was professional & the service was fairly quick & easy. Thank you More

by Qmungo247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Feb 01, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a quick and easy experience at Herb Chambers Ford of Braintree! Thanks for your kind words about our service. We appreciate it!

January 26, 2024

Brought my Explorer there for basic oil change tire rotation has always excellent service. Cindy was very good. Communicated very well More

by Deddie2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy R
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Jan 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our service department at Herb Chambers Ford of Braintree. We'll be sure to pass your kind words along to Cindy and the team! Thanks for choosing us for your Explorer's maintenance needs.

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