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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,497 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,497 reviews

March 16, 2024

Paul Martin communicated extremely well with me on the service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! More

by Mccarthysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Herb Chambers Ford of Braintree responded

Hi Steve! It's great to know that Paul provided you with such detailed and attentive service at Herb Chambers Ford of Braintree. We appreciate your feedback!

March 07, 2024

The dealership has always been upfront with problems they find and fixes the issue in a timely manner. More

by erik.deboer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Mar 07, 2024 -

Herb Chambers Ford of Braintree responded

Hi Erik! We appreciate your positive feedback! Our team at Herb Chambers Ford of Braintree always strives to provide honest and efficient service. Thanks for trusting us with your vehicle's needs!

March 06, 2024

Nate was really enthusiastic towards me. I really lucked out of having him as my car dealer. More

by Ryanglynn21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

March 06, 2024

Efficient courteous and highly professional Paul was very helpful throughout the whole process thanks again I would recommend you to others More

by Paul.andersen318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Herb Chambers Ford of Braintree responded

Hi Paul! We're glad to know you had a positive experience with us at Herb Chambers Ford of Braintree. Thanks for recommending our dealership and for your kind words about Paul's assistance!

March 03, 2024

Arranged appointment for oil change with Jack. Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard d More

by peetah75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Jack and our team at Herb Chambers Ford of Braintree were able to provide you with a trustworthy service experience. We appreciate your feedback and look forward to seeing you again for future services!

March 01, 2024

Upfront honest and not pushy. Could have sold me to do more work on vehicle but worked within my parameters. Nice job More

by johnsbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Herb Chambers Ford of Braintree responded

John, we're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree. We always aim for honesty and customer satisfaction! Thanks for the feedback.

February 27, 2024

Best dealer/customer relationship I’ve had across more than three decades of purchasing behicles. More

by Miike Barnicle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Herb Chambers Ford of Braintree responded

Reviews like this one make our day, Miike! Thanks from the Herb Chambers Ford of Braintree team.

February 23, 2024

Definitely a great dealership, unbelievable how I was treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I wil More

by Pvezina61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that our team at Herb Chambers Ford of Braintree made your experience a great one! We strive for flexibility and top-notch service. Looking forward to seeing you again in the future!

February 23, 2024

Very professional and knowledgeable. Very good at explaining all technical portions of new vehicle. Thanks More

by alaucka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giselle
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Feb 27, 2024 -

Herb Chambers Ford of Braintree responded

Hi Alaucka, we're glad to know you found our team at Herb Chambers Ford of Braintree professional and knowledgeable. We always aim to make sure all aspects of your new vehicle are clear! Safe travels!

February 22, 2024

Jack was the best! Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten More

by jimbabweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Herb Chambers Ford of Braintree responded

Jim, we're delighted to know that Jack provided you with an A++ service at Herb Chambers Ford of Braintree. We appreciate your kind words and look forward to serving you again in the future!

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