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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,449 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,449 reviews

December 07, 2023

Ahmed was very knowledgeable. The whole process was actually quite pleasant. I would recommend if you are looking to purchase a car, request Ahmed More

by Scituatejulie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating! We're glad to know that Ahmed and our team at Herb Chambers Ford of Braintree made your car-buying process a pleasant one. We appreciate the recommendation and see you again! Safe travels!

December 07, 2023

Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More

by Charleskokoros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Dec 08, 2023 -

Herb Chambers Ford of Braintree responded

Hey Charles, thank you for the 5-star rating! We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for great communication and timely service! Drive safely!

December 07, 2023

As I did not get the work done due to taking my vehicle back to my mechanic to correct the work. I was very upset and Cindy was very understanding and supportive. She gave me her card and told me to rea More

by Leolady69
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in the service department
Dec 08, 2023 -

Herb Chambers Ford of Braintree responded

Hi Dreya! It's great to know that Cindy and our team at Herb Chambers Ford of Braintree were understanding and supportive during your visit. We're here for you anytime you need us! Thanks for considering us for future maintenance needs.

December 06, 2023

Super easy to book a service appointment online, Jack at the service counter was great to work with and they finished repairing multiple recalls on my car really quickly! More

by cordeliawinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know that you found our online booking process convenient and the service from Jack commendable. Our team at Herb Chambers Ford of Braintree always strives for efficient work, especially when it comes to recalls. Thanks for your feedback!

December 03, 2023

Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

by Mckeenmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Dec 05, 2023 -

Herb Chambers Ford of Braintree responded

Hi Mckeen! We're glad to know that you had an excellent experience with us at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

December 03, 2023

Courteous friendly customer service oriented professional quick turnaround knowledgeable pleasant pleasure to deal with understanding More

by thadsoltys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Dec 05, 2023 -

Herb Chambers Ford of Braintree responded

We're delighted to know you had such a positive experience with our team at Herb Chambers Ford of Braintree. We strive for quick, professional service and it's great to see that reflected in your visit!

November 30, 2023

From the moment you walk in the door you feel welcomed and not just another customer. They were very helpful and made sure they answered any questions I had. More

by DH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We're so glad our team was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future!

November 28, 2023

Great service and service advisor Paul Martin was outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. More

by discoliveson.djpaulieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

discoliveson.djpaulieb responded

Thank you Paul Martin for outstanding service. Herb Chambers service department is number 1

Nov 29, 2023 -

Herb Chambers Ford of Braintree responded

We're glad Paul made this such a positive experience for you! Thank you for choosing Herb Chambers Ford of Braintree!

November 28, 2023

Great experience right when I walked through the door. Customer service was very accommodating and vehicle was finished at a very reasonable time!! More

by mtsullivan617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating! We're glad to know you had a great experience at Herb Chambers Ford of Braintree. Our team works hard to provide excellent customer service and timely vehicle services! Drive safely!

November 23, 2023

Many thanks to the "Ford Mechanics" that service my Ford Ranger from 11/18/23 thru 11/22/23; they handle the situation with "excellent work precision and working knowledge." Special thanks to (Awesome Servi More

by hotstupp1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Nov 24, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know that our team, especially Cindy, made your service experience a great one at Herb Chambers Ford of Braintree. Thanks for trusting us with your Ford Ranger's needs! We look forward to seeing you again in the future. Safe travels!

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