Herb Chambers Ford of Braintree

I once made the mistake of going to a Ford dealership in Framingham, MA for repairs. The service and attitude was absolutely horrible. After this experience I vowed to never return, even though it would be Framingham, MA for repairs. The service and attitude was absolutely horrible. After this experience I vowed to never return, even though it would be extremely convenient to do so. I have since experienced what I believe to be the best customer service possible at a Herb Chambers Ford in Braintree, MA. More

The experience I have had with Herb Chambers Ford of Braintree, especially with Scott Lewis was an absolute pleasure!! The knowledge and professionalism was the best I have ever encountered, bar none. I Braintree, especially with Scott Lewis was an absolute pleasure!! The knowledge and professionalism was the best I have ever encountered, bar none. I look forward to dealing with Herb Chambers and Scott again in the future! More

We have been purchasing our vehicles through Herb Chambers of Braintree for the past 15 years (previously this dealer was Dave Dinger Ford)... We still return to this location because of the employee Chambers of Braintree for the past 15 years (previously this dealer was Dave Dinger Ford)... We still return to this location because of the employees...We usually deal with Scott Lewis.. He has been great guiding us through the purchase of a new car. Through my past experience dealing with Scott, I wouldn't go anywhere else..I feel he is fair and trustworthy and count on him to take care of us. I recently purchased a car from Scott and will continue my service maintenance through this dealership. More

We needed a new (to us) vehicle and were not sure where to turn. I heard a word of mouth recommendation of Scott Lewis, but was wary of the big dealership experience. I could not have been more wrong. S to turn. I heard a word of mouth recommendation of Scott Lewis, but was wary of the big dealership experience. I could not have been more wrong. Scott steered us to a vehicle that was good for us, and was always available with sound advice. We ended up with a great deal and six month's later still marvel at the easy, painless experience Scott made the whole transaction. His approach to making a sale; finding out what we needed, not trying to sell me only what he had, put me at ease, and I recommend him and Herb Chambers without reservation. We bought a Toyota Sienna and could not be happier, with the van and with Scott! Beth and Brian Sullivan Scituate, MA More

WE got a great deal on our 2004 Taurus there. I typically do not use a dealer for service but after speaking with Scott he assured me we would not be disapointed with the quality of work or the pri typically do not use a dealer for service but after speaking with Scott he assured me we would not be disapointed with the quality of work or the pricing. I have been bringing the car there ever since and not once have I not been satisfied with the service nor have I had to bring the car back in for the same problem, they get it fixed right the first time! More

I have worked with Scott & his service crew for years and have always been quite pleased. My '03 Ranger Tremor is fantastic and the buying process was so easy-it was my first purchase on my own :). I have ha have always been quite pleased. My '03 Ranger Tremor is fantastic and the buying process was so easy-it was my first purchase on my own :). I have had some random things happen to my truck and the team worked tirelessly to repair things in a timely and cost effective manner; never have I had to return to have a repair repaired, always done right the first time. I will be in the market soon for a car with more passenger (read: large dog) space and there is no one else I would go through! I rec. Herb Chambers Ford to everyone. I live in NH and drive all the way to HC because of the impeccable service I receive-sooooo worth the field trip. More

Scott Lewis of Herb Chambers in Braintree, MA has been the dealer and dealership for all of our vehicles and service. We have purchased 4 new and 2 used cars through our association with Scott. We have the dealer and dealership for all of our vehicles and service. We have purchased 4 new and 2 used cars through our association with Scott. We have had all of the vehicles serviced there including body work from accidents. The exceptional service, attention to detail, personal follow-up that he provides can not be matched. He has earned my trust - and therefore my business, now and for all future purchases and service. More

I originally bought a Ford Taurus from this dealership, from the sales rep. Robert Williams, back in 2004. He was courteous, informative, sincere and very helpful with the process of buying a car, as I h from the sales rep. Robert Williams, back in 2004. He was courteous, informative, sincere and very helpful with the process of buying a car, as I had not done so in 17 years! That's why I didn't hesitate to go back to Herb Chambers Ford in Braintree MA and to see Robert Williams back in October 2008 to buy a (pre-owned) Ford Mustang. Again, I received the same courteous and helpful service I had before. Mr. Williams is a true professional! -Elizabeth Barrett Braintree MA More

My wife and I have absolutely dreaded purchasing vehicles for the last 40 years. Reason being, the dealers don't listen and make the process difficult. About a month ago I visited Metro Ford in Raynham. The for the last 40 years. Reason being, the dealers don't listen and make the process difficult. About a month ago I visited Metro Ford in Raynham. Their big boss Mark Hampsted was informed that I wasn't planning to buy that day. So he felt I shouldn't have the privlidge of test driving one because of that. After leaving I phoned Herb Chambers in Braintree, speaking to a kid Brett. He didn't know a whole lot but was very eager to listen to everything I said. We spoke a couple more times over the next two weeks. I hadn't gotten the nerve up to go into another dealership yet. Then a Sales manager calls, Greg Merchanthouse. He let me know that he understood I wasn't crazy about dealers especially after Metro. But instead of beating me over the head to come in there, he said he would make things very simple. He figured out what I was looking for, sent Brett to my house with it. My wife and I test drove it. We went in the house, Brett let us know right off the bat what the best price was going to be. He then provided a type written quote signed by Greg which was good for two weeks. The next day I went to see Herb Chambers Ford in Braintree. No Contest, the greatest car buying experience I've ever had. Upfront, Professional, Showed they appreciated my business. Herb, if you read this you have 3 kids who take your reputation very seriously over at Ford in Braintree. More

My experience with Herb Chambers Ford was absolutely flawless. My sales person was Ali and she treated me with respect and was exceptionally knowledgeable. I also use this dealership for service and t flawless. My sales person was Ali and she treated me with respect and was exceptionally knowledgeable. I also use this dealership for service and they are a great group of people to deal with. I would highly recommend this dealership and already do to all my family and friends. More