Herb Chambers Ford of Braintree

Great experience Got great value for the vehicle we Great experience Got great value for the vehicle we purchased. Knowledgable sales staff. Great service....Roberto came to our home to complete sa Great experience Got great value for the vehicle we purchased. Knowledgable sales staff. Great service....Roberto came to our home to complete sales paperwork when we couldnt get to the dealership. Vehicle was ready for pickup when scheduled and in great shape. would definately recommend dealership again More

I had been searching for a specific vehicle (2010 Taurus Limited in Silver) and found it at this dealership. I was happy witht the level of service both from the sales team along with the finance people. I Limited in Silver) and found it at this dealership. I was happy witht the level of service both from the sales team along with the finance people. I had a very positive experience with them and have already referred several people to them. I will absolutly buy another vehicle from them! More

I had a 2007 Edge and the lease would have been up in July. I went there to find out what the options were to trade, buy out, finance the balance, etc. Joe greeted us (my wife and I) and was very pleas July. I went there to find out what the options were to trade, buy out, finance the balance, etc. Joe greeted us (my wife and I) and was very pleasant. He asked us what we needed for help and when we discussed our visit purpose and took some information he than went to Errol (Gen. Mgr) who came over to us and indicated that we could get a good deal on a new lease. We weren't thinking in that direction, but after looking at the options that were presented we leased a 2010 Escape. As was with the first visit some 3 years ago, Joe and Errol provided a very pleasant experience, in what can be a stressful time. From Joe to Errol to Niel (finance) we were very pleased. Oh, and by the way, the vehicle is awesome. Ford continues to surpass all others More

I am giving this dealer an excellent rating. It was one of the best car buying experiences I have ever had; and I have bought a lot of vehicles. They were friendly and helpful without being pushy. They lis of the best car buying experiences I have ever had; and I have bought a lot of vehicles. They were friendly and helpful without being pushy. They listened to what I wanted, not what they wanted to sell. They handled all issues well. There were a couple of things that needed to be fixed on the used vehicle I purchased. They fixed them without charging me and without any hassle. When my sales rep (Ron Novin) had to be out of the office due to a death in his family, the other employees took over to help in his absence and never missed a beat...even the general manager of the dealership. I was so happy I chose to purchase from their dealership...and I had gone to several others first. When I buy my next Ford, it will be from this dealership. More

this dealership had the best price for the vehicle I was looking for...the sales manager gave me his best offer on the new car and also my trade in right off the bat without any needless haggling..the sales looking for...the sales manager gave me his best offer on the new car and also my trade in right off the bat without any needless haggling..the saleswoman walked me through the entire process and explained even the smallest features of the vehicle. More

I wanted to purchase a vehicle from Herb Chambers because of the money back 30 day guarantee and also because of an interview I saw on NECN with Herb Chambers himself. I was happy with my experience. I unde of the money back 30 day guarantee and also because of an interview I saw on NECN with Herb Chambers himself. I was happy with my experience. I understand the art or game of negotiating and I enjoy playing. I didn't like the fact that I had to "fight" for my own excellent credit rating interest rate. However, as soon as the interest rate dropped to my liking, I was very satisfied with the overall experience. Michele was very easy to talk with and very helpful with setting up my Sync information. She explained all the cars bells and whistles (navigation, DVD, Sync, phone setup, etc). She even went out of her way to bring me my two car seats, when I left the dealership in my new Flex without them. She has been easy to get in touch with or contact and always gets right back to me. I did have to go back to the dealership and get a sticker and it was a breeze due to her setting that up. More

The service was great when I entered the lease. Every question was answered and everyone there was very helpful. Joe was very knowledgable when it came to the different models. Every service visit I've h question was answered and everyone there was very helpful. Joe was very knowledgable when it came to the different models. Every service visit I've had since then has been great and I always get everything I need taken care of. More

This is the 5th vehicle we have bought from ford of braintree. Scott helped us find the right expedition for us, Miguel in finance also was very helpful with getting us a great loan. We will continu braintree. Scott helped us find the right expedition for us, Miguel in finance also was very helpful with getting us a great loan. We will continue to recommend Ford of Braintree to our friends and family Thank You. More

Both Shatoya and Miguel were very helpful in the whole leasing process. They smoothed through problems with Rhode Island's tax division and I was able to take possession of the car as scheduled. During th leasing process. They smoothed through problems with Rhode Island's tax division and I was able to take possession of the car as scheduled. During the wait (I was there all day), they could not be more friendly and made sure I was comfortable during the wait. I have no problem recommending Shatoya, Miguel and the whole Herb Chambers staff, to friends and family looking for a new car. More

I was very satisfied with this dealership, as the employees were very helpful and I feel I got a good deal for my vehicle. I am very happy with my purchase and would recommend this dealership. I was employees were very helpful and I feel I got a good deal for my vehicle. I am very happy with my purchase and would recommend this dealership. I was promised a new windsheild though it was not originally replaced (not sure how it passed inspection) but the sales manager was extremely helpful and they are going to send someone to my home to replace it. They also didn't have a second key ready for me when I picked up the car, but was able to pick it up a few days later. More