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Herb Chambers Ford of Braintree
Braintree, MA
1,395 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,395 reviews
August 22, 2007
Since Herb Chambers ford oversees the management of the repairs, I thought before using Herb Chambers Ford, you might be interested in seeing pictures of the Quality of Herb Chambers work. Visit http:// repairs, I thought before using Herb Chambers Ford, you might be interested in seeing pictures of the Quality of Herb Chambers work. Visit http://www.rmlarson.com/chambers for pictures of the repair job done on my car by Herb Chambers. More
by rmlarson
Employees Worked With
Repair Manager
Helpful August 09, 2007
Horrible customer service from the start. I stood there for 20+ minutes before the service writer even said anything. Then gave me attitude. I took it in for plugs, wires, and a PVC hose becasue I really for 20+ minutes before the service writer even said anything. Then gave me attitude. I took it in for plugs, wires, and a PVC hose becasue I really didn't feel like doing it myself (I used to work as a mechanic but can't bend like I used to). I figure $200-$300 tops. I left the vehicle there for the day so they'd have plenty of time. They called me right back and qouted $550. A bit high in my book for somethign so simple but it was already there so I said ok. "We'll do it this morning!" they said. Got there at 4:00 -not ready. Then I got the bill. $800 for plugs and wires! I was too angry to speak. Also, while I was waiting I heard the stories they told people. Oh my God. I see how Herb made his money. I'll never go to a dealer again. BEWARE!!! More
by jbooth
January 21, 2007
I get too frustrated with my experience when I talk about it so I cant go into the whole thing. Lets just say within 4 months after buying my car, I had it for 2, Herb chambers Ford had it for 2 and refused it so I cant go into the whole thing. Lets just say within 4 months after buying my car, I had it for 2, Herb chambers Ford had it for 2 and refused to give me a loaner until the end, which seemed to at least make them move quicker on fixing my car. More
by Thrill23D
Employees Worked With
Mr. Dinger,
September 16, 2006
I brought my car in for inspection & was rejected on emissions. They never said what code came up, or offered a guess at what the problem may be, however they did offer a 160$ Diagnostic to find the pr emissions. They never said what code came up, or offered a guess at what the problem may be, however they did offer a 160$ Diagnostic to find the problem (I knew I could do better). When I fixed the problem & went back for the free re-inspect, all I was being told was that it was still failing...no further explanation was given except for pay 160$ to find out why. Worst dealership experience EVER! More
by bigpapi465
March 30, 2004
We gotten a quote from another Ford Dealership and went to Herb Chambers to see if they can match this deal before we signed on it, due to the fact that I had previously meant with one of their sales peopl to Herb Chambers to see if they can match this deal before we signed on it, due to the fact that I had previously meant with one of their sales people before. They acted like I was crazy when I told them about the offer I was getting and they slandered other Ford Dealers. The Manager of the show room was very unprofessional and RUDE. Too bad they didn't get the deal!! I wouldn't recommend this dealership to anyone. More
by JNP
