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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,449 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,449 reviews

January 01, 2024

The service at Herb Chambers Ford of Braintree was great. Easy to make an appointment and the service was great! The dealership & service department are so efficient and easy to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Tom, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Ford of Braintree efficient and easy. We look forward to serving you again! Safe travels!

December 29, 2023

I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More

by Gkibbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi G Kibbee! We're so glad to know that you had a great experience at Herb Chambers Ford of Braintree! Thanks for the love and support, we appreciate it. Enjoy your ride!

December 29, 2023

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lewis , Jay Larkin
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 29, 2023

Absolutely great service. Never have an issue with Braintree Herb Chambers. Customer for life. Thank you More

by Zsimpsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Z Simpsoniii! We're delighted to know that you had such a positive experience with us at Herb Chambers Ford of Braintree. Thanks for being a loyal customer!

December 28, 2023

Fast, efficient and courteous. Kept me informed each step of the way. I'm a happy customer! More

by jackiebreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Jackie! Thank you for the five-star review and kind words about our service team at Herb Chambers Ford of Braintree! We'll see you next time!

December 22, 2023

Took me in last minute. Very responsive and thorough it’s my go to ford dealer will be back again. More

by matthewtyack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Herb Chambers Ford of Braintree responded

We're grateful for your support, Matthew! Thanks for the kind review and we'll see you next time here at Herb Chambers Ford of Braintree!

December 22, 2023

Am very satisfied and pleased with the service I received Cindy is very professional with her job it’s my second service I got with her and very pleased. More

by lcooper1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Dec 22, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad to know you had a great experience with Cindy at Herb Chambers Ford of Braintree! It's wonderful that she could assist you for the second time. We appreciate your feedback and look forward to serving you again in the future!

December 14, 2023

Clean and open service center. Easy to bock service online. Person I dealt with was very friendly and knowledgeable. More

by Paul M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Herb Chambers Ford of Braintree responded

Hi Paul! We're glad to know that you found our service center at Herb Chambers Ford of Braintree clean and accessible. Thanks for the positive feedback about our online booking system and friendly staff!

December 10, 2023

Service people very friendly. Easy to talk to. They helped me plan my vehicles future service schedule. More

by Ksirois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Herb Chambers Ford of Braintree responded

Hey Ksirois, thank you for the 5-star rating! We're glad to know our team at Herb Chambers Ford of Braintree was able to assist you with your vehicle's future service schedule. We look forward to serving you again!

December 08, 2023

Ahmed was great to work with when I was looking for a new car. He was knowledgeable without being pushy. More

by coleendow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Ananbeh
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Dec 08, 2023 -

Herb Chambers Ford of Braintree responded

Hi Coleen! We're glad to know that you had a positive experience with Ahmed at Herb Chambers Ford of Braintree. Our team always aims to provide knowledgeable and pressure-free service. Thanks for the review!

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